Complex care · UK public procurement notice

Official notice

Authority: NHS Devon Integrated Care Board (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: Health & Social Care (85) Delivery: South West (UKK4)

Awarded value£10,000published contract · exc. VAT

Awarded 2 Dec 2025no call for competition

Awarded to Pulse Healthcare Limited t/a Xyla

What is being bought

Published requirement description

Complex care - short term package of care post discharge from hospital to meet individual patient needs.

CPV: Health services

The lotProcurement structure

single lot · no lot value published

Lot #1NHS Devon sought to commission a specific package of care for an individualAwarded

NHS Devon sought to commission a specific package of care for an individual. The service is complex care and is a short term package of care post discharge from hospital to meet individual patient needs. Price is based on a per week price for the specific needs identified, these are subject to review as needed and may impact on total price if changes are required.

Delivery: South West

Extensions: As required if care needs change.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 15 Dec 2025, 17:09 GMT
Last source update: 15 Dec 2025, 17:09 GMT
FTS notice number: 2025/S 000-083068
Classification (CPV): Health services
Delivery area: South West (UKK4)
Official registry OCID: ocds-h6vhtk-05f61d Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This is a short term award pending the outcome of a competition to establish an all age continuing care framework, including covering complex care.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £10,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 2 Dec 2025

Awarded to	Value	Date	Status
Pulse Healthcare Limited t/a Xyla	£10,000 †	—	Awarded

Contracts

Complex Care · Pulse Healthcare Limited t/a Xyla
Signed
2 Dec 2025
Value
£10,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

NHS DEVON INTEGRATED CARE BOARD

Contracting authorityCentral GovernmentBody governed by public lawHealth GB-NHS: QJK Aperture House, Pynes Hill, Rydon Lane,, Exeter, South West, EX25AZContact email

Dispute resolution & review bodies

NHS Devon ICBReview body ExeterContact email

Bidders & participating suppliers

1 commercial party on the notice

Pulse Healthcare LimitedAwarded supplierGB-COH: 3156103 London, UK, EC2A 2AP

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.