Concession Contract - Void Utility Management Provider

As part of this procurement we would seek a Void Utility Management provider that will provide support to vulnerable residents, to help reduce the number of gas meters that are being capped within Hackney’s housing portfolio. We would expect the provider to work with the residents who find themselves in financial difficulty, signposting to relevant support services including the Financial Inclusion team at Hackney Council.

The chosen provider will be in a position to offer their gas & electricity supply product to the residents, benefiting financially from being the chosen provider, hence the reason for this being a concession contract. The residents will still retain the option to contract with a provider of their choice and not the concessionaire.