Official UK procurement notice
Contact Centre Solution · Greensquareaccord (Mar 2025)
Authority: Greensquareaccord (Central government)
Sectors: Software Packages & ERP (48) Delivery: Delivery location not published
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 15 Apr 2025from the planned procurement notice
Contract term 5 yrsends 1 Jun 2030 · up to 1 Jun 2032 with extensions · starts 2 Jun 2025
What is being bought
Published requirement descriptionGSA are seeking Demonstrations from interested suppliers in providing Contact Centre Solution Software, it is anticipated that GSA would limit the demonstrations to 5 providers.
interested providers should email procurement@greensquareaccord.co.uk to express their interest in demonstrating their system
CPV: Communication and multimedia software package
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Mar 2025, 14:58 GMT
- Last source update
- 4 Mar 2025, 15:26 GMT
- FTS notice number
2025/S 000-007895- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-04e96aFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
4 Mar 2025 → 2 Jun 2025 · 4 dates- Planning notice published4 Mar 2025, 14:58 GMT
- Market engagement1 Apr 2025, 23:59 BST
Demonstrations of supplier systems with Q&A
- Tender notice expected15 Apr 2025, 23:59 BST
- Contract starts2 Jun 2025, 00:00 BST
Notice history
2 events · 2 releases on Find a Tender · since 4 Mar 2025- Preliminary market engagement notice published4 Mar 2025, 14:58 GMTUK2
- Preliminary market engagement notice published4 Mar 2025, 15:26 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender