Official UK procurement notice
Contact Centre Telephony - Anywhere 365 Call-Off Agreement
Authority: Halton Borough Council (Local council)
Sectors: IT Services & Software (72) Delivery: North West (UKD71)
Awarded value£317,555published contract · exc. VAT
Awarded 27 Mar 2025no call for competition
Awarded to Phoenix Software Ltd
What is being bought
Published requirement descriptionContact Centre Telephony - Anywhere 365 Call-Off Agreement via Framework
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedCommercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £317,5551 contract exc. VAT
Bids received 1
Contracts signed 1latest 27 Mar 2025
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Phoenix Software Ltd | £317,555 † | — | Awarded |
Contracts
Contract 014312-2025-1 · Phoenix Software Ltd
- Signed
- 27 Mar 2025
- Value
- £317,555
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 10 Apr 2025, 14:00 BST
- Last source update
- 10 Apr 2025, 14:00 BST
- Authority reference
DN771237- FTS notice number
2025/S 000-014312- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0500a7Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
Direct Award for Contact Centre Telephony - Anywhere 365 Call-Off Agreement via NHS Shared Business Services (SBS/19/AB/WAB/9411) Link: IT Solutions 2
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Mark ReaneyReview body
Bidders & participating suppliers
1 commercial party on the notice- Phoenix Software LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.