Official UK procurement notice
Contingency Emergency Call Handling and Related Services
Authority: 1472 - Contingency Emergency Call Handling and Related Services
What is being bought
Published requirement descriptionThe Authority is seeking tenders from tenderers for the provision of Contingency Emergency Call Handling and Related Services. The Authority, is seeking to appoint a single Service Provider able to deliver the Contract to provide resilience as required during (but not limited to) any of the following events: Natural disaster; Terrorist event; Pandemic outbreak; Industrial action; Another unforeseen similar event, and Exceptionally high levels of staffing absence. The procurement procedure being applied to the Tender is an ‘Accelerated Open Procedure’ under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract.
CPV: Crisis management services · Fire-brigade and rescue services · Fire-brigade services · Rescue services
The lotProcurement structure
single lot · no lot value publishedLot #1The contract is not divided into lotsAwarded
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Economic & financial standing
Selection criteria as stated in the procurement documents
- Technical & professional ability
Selection criteria as stated in the procurement documents
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 4 Feb 2025, 16:39 GMT
- Last source update
- 30 May 2025, 10:50 BST
- Award evaluation window
- 3 Mar 2025 – …
- Authority reference
1472- FTS notice number
2025/S 000-028696- Accelerated
The procurement procedure being applied to the Tender is an ‘Accelerated Open Procedure’ under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract.
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04db9fFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 3 Mar 2025, 16:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 3 Mar 2025, 16:00 GMT
Timeline
3 Mar 2025 → 3 Jul 2025 · 4 dates- Submission deadline3 Mar 2025, 16:00 GMT
- Bids opened3 Mar 2025, 16:00 GMT
- Notice published30 May 2025, 10:50 BST
- Bids must remain valid until3 Jul 2025, 23:59 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete30 May 2025, 10:50 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Securitas Security Services (UK) Limited | £75,000 † | — | Awarded |
Contracts
Contingency Emergency Call Handling and Related Services · Securitas Security Services (UK) Limited
- Signed
- 7 May 2025
- Value
- £75,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | 1 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- European UnionFunder
Dispute resolution & review bodies
- Royal Courts of Justice, Strand, London, WC2A 2LLReview body
Bidders & participating suppliers
1 commercial party on the notice- Securitas Security Services UK LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.