Official UK procurement notice
COV - Family Hub AI digital solution
Authority: Coventry City Council (Local council)
What is being bought
Published requirement descriptionThe requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.
The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.
CPV: Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£350,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 4 Oct 2023, 14:09 BST
- Last source update
- 11 Dec 2023, 09:14 GMT
- Award evaluation window
- 6 Nov 2023 – …
- Authority reference
COV-17295- FTS notice number
2023/S 000-036313- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0407e1Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
How it was run
Official notice- Submission deadline
- 6 Nov 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 6 Nov 2023, 12:05 GMT
Timeline
6 Nov 2023 → 2 Jan 2024 · 4 dates- Submission deadline6 Nov 2023, 12:00 GMT
- Bids opened6 Nov 2023, 12:05 GMT
- Notice published11 Dec 2023, 09:14 GMT
- Contract starts2 Jan 2024
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete11 Dec 2023, 09:14 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| BEEBOT AI LTD | £312,000 † | — | Awarded |
Contracts
COV - Family Hub AI digital solution · BEEBOT AI LTD
- Signed
- 8 Dec 2023
- Value
- £312,000
- Period
- … – 31 Mar 2025
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Coventry City Council Legal ServicesReview body
Bidders & participating suppliers
1 commercial party on the notice- Beebot AI LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria