Official UK procurement notice
COV - Revenues & Benefits Remote Processing
Authority: Coventry City Council (Local council)
What is being bought
Published requirement descriptionCoventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times.
At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required.
- Recurrence: August/September 2030
CPV: Benefit services
The lotProcurement structure
single lot · value publishedLot #1CancelledPublished value£1,900,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Qualitative questions: 50%
- price: 50%
Published award criteria (2)
- Qualitative questions: 50
- Price: 50
- Suitability
Please see ITT documents available at www.csw-jets.co.uk ↗
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · August/September 2030
- First published
- 21 Oct 2022, 09:19 BST
- Last source update
- 13 Dec 2022, 22:14 GMT
- Award evaluation window
- 22 Dec 2022 – …
- Authority reference
COV-13873- FTS notice number
2022/S 000-035303- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0377a7Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Tender has been re-issued and the tender documentation can be accessed at www.csw-jets.co.uk Find A Tender notice: 2022/S 000-035302 for re-issued tender.
How it was run
Official notice- Submission deadline
- 21 Nov 2022, 11:59 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 22 Dec 2022, 12:00 GMT
Timeline
21 Nov 2022 → 22 Dec 2022 · 3 dates- Submission deadline21 Nov 2022, 11:59 GMT
- Notice published13 Dec 2022, 22:14 GMT
- Bids opened22 Dec 2022, 12:00 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete13 Dec 2022, 22:14 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Coventry City Council Legal ServicesReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria