Customer Experience Platform: Prior Information Notice

Official notice

Authority: London Borough of Barnet (Local council)

Goods

Sectors: Software Packages & ERP (48) Delivery: London (UKI71)

Planned pipeline value£250,000pipeline notice, not a live tender

Tender notice expected 25 Sept 2023from the planned procurement notice

What is being bought

Published requirement description

This event is an opportunity for London Borough of Barnet to present their requirements for a new Customer Experience Platform and to explain to vendors how they can be part of this.

CPV: Communication software package · Customer Relation Management software package

The lotProcurement structure

single lot · no lot value published

Lot #1Planned

Delivery: London

48510000 Communication software package

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 12 Jul 2023, 11:49 BST
Last source update: 12 Jul 2023, 11:49 BST
FTS notice number: 2023/S 000-019929
Classification (CPV): Communication software packageCustomer Relation Management software package
Delivery area: London (UKI71)
Official registry OCID: ocds-h6vhtk-03e113 Find a Tender

Publisher note: To register for this event please send an email to procurement@barnet.gov.uk stating 'Cx Platform – Market Engagement Event' in the title line and provide email address(es) of all attendees. A link to the event will be sent no later than 20th July 2023. If procurement of a Cx Platform proceeds, it will take place in September 2023. Date is subject to change. NB This is a Market Engagement Event, London Borough of Barnet do not guarantee a tender will be issued following the event. (MT Ref:229832)

How it was run

Official notice

Submission deadline: —

Timeline

12 Jul 2023 → 25 Sept 2023 · 2 dates

Notice published
12 Jul 2023, 11:49 BST
Tender notice expected
25 Sept 2023, 00:00 BST

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

London Borough of Barnet

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 2 Bristol Avenue, Colindale London, London, NW9 4EWContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.