Find a TenderAwarded

Published 16 Mar 2021, 11:17 GMT

Official UK procurement notice

Customer Satisfaction Research Tender for Karbon Homes

Official notice

Authority: Karbon Homes (Public body)

ServicesOpen procedure

Sectors: Business Services & Consultancy (79) Delivery: North East (UKC22)

Awarded value£260,000published contract · exc. VAT

Awarded 16 Mar 2021

Awarded to Acuity Research and Practice Limited

What is being bought

Published requirement description

Customer Satisfaction Research Tender for Karbon Homes

CPV: Survey services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East · Tyneside

Extensions: 60 month(s) from the commencement date, with 24 initial month(s) and option to extend 3x12 month(s)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 40%

Published sub-criteria (2)

Quality: 60%
Cost: 40%

Published award criteria (2)

Quality: 60.00%
Cost: 40.00%

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 16 Mar 2021, 11:17 GMT
Last source update: 16 Mar 2021, 11:17 GMT
Authority reference: CA7783 -
FTS notice number: 2021/S 000-005273
Classification (CPV): Survey services
Delivery area: North East (UKC22)
Official registry OCID: ocds-h6vhtk-029c0a Find a Tender

Publisher note: Estimated contract value represents the upper limit of the total contract value, taking into account all potential extensions, the potential scale of the contract and such changes to the scope/scale which may result from future operational requirements. There is an operational requirement to have one provider of these services across all Karbon sites, therefore this service has not been broken into Lots

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £260,0001 contract exc. VAT

Bids received 8

Contracts signed 1latest 16 Mar 2021

Awarded to	Value	Date	Status
Acuity Research and Practice Limited	£260,000 †	—	Awarded

Contracts

Customer Satisfaction Research Tender for Karbon Homes · Acuity Research and Practice Limited
Signed
16 Mar 2021
Value
£260,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
8bids	—	—	—

Contracting authority & participating public bodies

Karbon Homes

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities Number Five, Gosforth Park Avenue, Newcastle, North East, NE12 8EGContact email, phone

Dispute resolution & review bodies

Karbon Homes LimitedReview body Newcastle upon TyneContact email

Bidders & participating suppliers

1 commercial party on the notice

Acuity Research & Practice LtdAwarded supplier PO Box 395 Umberleigh, , Devon, UK, EX32 2HLContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.