Official UK procurement notice
Customer Service Practitioner/Specialist · UK public procurement notice
Authority: Suffolk County Council (Local council)
What is being bought
Published requirement descriptionProvision of apprenticeship learning providers via YPO procurement services.
CPV: Vocational training services
The lotProcurement structure
single lot · no lot value publishedLot #1Suffolk County Council have procured the Customer Service Practitioner & Customer…Awarded
Suffolk County Council have procured the Customer Service Practitioner & Customer Service Specialist apprenticeship standards via the YPO procurement services for an agreed contract length of 18 months.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 5 Oct 2023, 08:35 BST
- Last source update
- 5 Oct 2023, 08:35 BST
- Authority reference
SCC0108IB- FTS notice number
2023/S 000-029335- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04080dFind a Tender
- Why no open competition
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive
- Published justification
Suffolk County Council have awarded this contract to the winning training provider after carrying out a desktop evaluation. The winning provider was based on location, delivery style/flexibility, cohort size, positive previous experience and ability to deliver against our specified criteria.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Ginger Nut Media LtdSMECustomer Service Pracitioner/Specialist | £75,000 † | — | Awarded |
Contracts
Customer Service Pracitioner/Specialist · Ginger Nut Media LtdSME
- Signed
- 2 Oct 2023
- Value
- £75,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Ginger Nut Media LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.