Customer Service Training · UK public procurement notice

Official notice

Authority: The Trustees of the Natural History Museum

ServicesOpen procedure

Sectors: Education & Training (80) Delivery: London (UKI)

Published estimate£120,000exc. VAT

Submissions closed 30 Aug 2024

What is being bought

Published requirement description

Customer Service Training

CPV: Staff training services

The lotProcurement structure

single lot · value published

Lot #1Customer Service TrainingRenewalPublished value£120,000

Delivery: London · LONDON

Extensions: The contract will have an initial firm period of two years, with an option to extend the Contract period for a further two years on a 1+1 basis. The contract will include the right to be the provider to deliver the package to additional teams. · The contract will have an initial firm period of two years, with an option to extend the Contract period for a further two years on a 1+1 basis.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 19 Jul 2024, 10:05 BST
Last source update: 19 Jul 2024, 10:05 BST
Award evaluation window: 30 Aug 2024 – …
FTS notice number: 2024/S 000-022413
Classification (CPV): Staff training services
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-047ebb Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic payment

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Staff-training-services./84PCTT6C3P To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/84PCTT6C3P GO Reference: GO-2024718-PRO-26933880

How it was run

Official notice

Submission deadline: 30 Aug 2024, 12:00 BST
Submission channel: {"written"}
Accepted languages: en
Bid validity: 90 days from the deadline
Bids opened: 30 Aug 2024, 12:00 BST

Timeline

19 Jul 2024 → 30 Aug 2024 · 3 dates

Notice published
19 Jul 2024, 10:05 BST
Submission deadline
30 Aug 2024, 12:00 BST
Bids opened
30 Aug 2024, 12:00 BST

Contracting authority & participating public bodies

The Trustees of the Natural History Museum

Contracting authorityNon-departmental public body, sponsored by the Department for Digital, Culture, Media and SportRecreation, culture and religion Cromwell Road, London, London, SW7 5BDContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Trustees of the Natural History MuseumReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.