Find a TenderAwardedContract details notice
Published 19 Sept 2025, 16:31 BST

Official UK procurement notice

CWC25142 - Monitoring of School Attendance

Official notice

Authority: Wolverhampton City Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£171,052≈ £57k / year · £205,262 inc. VAT · 1 value update10.1% below published estimate
Submissions closed 16 Jan 2026awarded 1 Jun 2026
Awarded to Welfare Call (LAC) Ltd
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The procurement was conducted using an open below-threshold procedure in accordance with procurement act 23 and the Council's contract procedure rules.

Wolverhampton City Council has a statutory duty to monitor the school attendance of children and young people in care placed in out-of-city independent placements, and or children and young people with Education, Health and Care Plans (EHCPs) placed in out-of-city settings.

The overarching aim is to improve school attendance among Wolverhampton pupils placed outside the city by delivering an effective, responsive, and informative service. This will enable the Council to identify and address poor attendance early, ensuring

timely intervention in cases of unauthorised absence.

The service will deliver a robust and efficient attendance monitoring service that ensures accurate and timely collection of attendance data.

CPV: Data collection and collation services · Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£171,052
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2030 with extensionsValue: £171,052 exc. VAT · £205,262 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (three) years, with the option for 1 (one) year extensions.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (2)
  • Quality Criteria: 65%
  • Pricing Criteria: 35%
Published award criteria (2)
  • Quality Criteria: Approach to service delivery(20%), Reporting and Working with Stakeholders(15%), Meeting KPIs(15%), Social Value(10%) and Equality, Diversity and Inclusion(5%).
  • Pricing Criteria
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
19 Sept 2025, 16:31 BST
Last source update
16 Jun 2026, 09:38 BST
Authority reference
CWC25142
FTS notice number
2025/S 000-077683
Latest notice
Contract details notice (UK7)
Classification (CPV)
Data collection and collation servicesHealth and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-059e6e Find a Tender

How it was run

Official notice
Submission deadline
16 Jan 2026, 12:00 GMT
Clarification deadline
5 Jan 2026, 12:00 GMT
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Tender instructions as stipulated with in the ITT instructions.

Please ensure you are registered at www.wolverhamptontenders.com ↗ to be able to access all the tender documents, registration is free.

Timeline

19 Sept 2025 → 16 Jun 2026 · 8 dates
  1. Planning notice published
    19 Sept 2025, 16:31 BST
  2. Market engagement369 days ago
    24 Oct 2025, 23:59 BST

    The purpose of this Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish the type of solutions and functionality that is available for a school attendance phone call monitoring solution for Children and Young People Unable to Attend School. The Provider will be expected to monitor the daily attendance of Wolverhampton Children in Care (CIC) and Children and Young People with an EHCP, educated outside the city. This includes contacting schools daily by phone to confirm attendance and notifying carers or social workers if a child is absent without authorisation.

    The PME will provide an opportunity for Wolverhampton City Council (WCC) to obtain an insight into how potential suppliers might approach the delivery of this service and gain an understanding into the likely level of interest from the market.

    If you feel that your organisation can contribute to this PME exercise, please complete the questionnaire published on the WCC e-tendering system and submit through it at www.wolverhamptontenders.com ↗ by 10 October 2025.

    For information on how to submit your response, please follow this link:

    procontracthelp.duenorth.com/ViewandRespondtoanIT… ↗

    Please email AP.QA@wolverhampton.gv.uk if you would like to be notified of any future events, and further information on the dates and scope of additional engagement will be communicated to you in due course.

    Potential suppliers will not be prejudiced by any response or failure to respond to the PME and potential suppliers that participate will not be put at an unfair advantage. Potential suppliers must also note that a response to this notice does not guarantee an invitation to participate in any future procurement that WCC may conduct. Any procurement exercise will be carried out strictly in accordance with the Procurement Act 2023.

    Please be aware that we are subject to the disclosure requirements of the Freedom of Information Act (FoIA) and that potentially any information we hold is liable to disclosure under that Act. For this reason, we would strongly advise that any information you consider to be confidential is labelled as such.

    Please note that this notice is for conducting a PME exercise and is not a call for competition. It does not formally begin the procurement process or constitute any commitment by WCC to undertake any procurement exercise or form any contractual relationship.

  3. Next notice expected357 days ago
    4 Nov 2025, 23:59 GMT
  4. Tender notice published335 days ago
    27 Nov 2025, 13:23 GMT
  5. Clarification questions by296 days ago
    5 Jan 2026, 12:00 GMT
  6. Submission deadline285 days ago
    16 Jan 2026, 12:00 GMT
  7. Contract starts211 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published134 days ago
    16 Jun 2026, 09:38 BST

Notice history

11 events · 5 releases on Find a Tender · since 19 Sept 2025
  1. Preliminary market engagement notice published
    19 Sept 2025, 16:31 BST
    UK2
  2. Preliminary market engagement notice published
    24 Sept 2025, 13:24 BST
    UK2
  3. Tender notice published
    27 Nov 2025, 13:23 GMT
    UK4
  4. Published value published: £171,052
    27 Nov 2025, 13:23 GMT
  5. Status changed to active
    27 Nov 2025, 13:23 GMT
  6. Procurement method changed
    27 Nov 2025, 13:23 GMT
  7. Deadline published: 8 Jan 2026, 12:00 GMT
    27 Nov 2025, 13:23 GMT
  8. Tender notice published
    24 Dec 2025, 15:01 GMT
    UK4
  9. Deadline moved to 16 Jan 2026, 12:00 GMT
    24 Dec 2025, 15:01 GMT
    +8 days · was 8 Jan 2026, 12:00 GMT
  10. Contract details notice published
    16 Jun 2026, 09:38 BST
    UK7
  11. Status changed to complete
    16 Jun 2026, 09:38 BST
Published amendments (2)

The purpose of the PME has been amended to reflect the correct solution the Council is looking for as follows '... to establish the type of solutions and functionality that is available for a Digital Robot Solution' has been amended to '...to establish the type of solutions and functionality that is available for a school attendance phone call monitoring solution for Children and Young People Una…

The specification has been updated to clarify requirements for compliance with UK data protection law (UK GDPR) and ICO guidance regarding international transfers of personal data. Please review the updated tender documents available at www.wolverhamptontenders.com and ensure your submission reflects these requirements. Previous submissions may be revised before the new deadline. The submission de…

Routine re-releases (5)
  • 2025-09: 2 releases · 19 Sept 2025, 24 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £153,7501 contract exc. VAT
Contracts signed 1latest 1 Jun 2026
Awarded toValueDateStatus
Welfare Call (LAC) Ltd£153,750 †—Awarded

Contracts

  • CWC25142 - Monitoring of School Attendance · Welfare Call (LAC) Ltd

    Signed
    1 Jun 2026
    Value
    £153,750
    Period
    1 Jun 2026 – 31 May 2029 · up to 31 May 2030 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (three) years, with the option for 1 (one) year extensions.

Contracting authority & participating public bodies

Wolverhampton City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PVBV-7568-LBLL Civic Centre, St Peter's Square, Wolverhampton, West Midlands, WV1 1SHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • WELFARE CALL (LAC) LTDAwarded supplierGB-COH: 06835794 Bbic Snydale Road, Cudworth, Barnsley, South Yorkshire, England, Yorkshire & Humber, S72 8RPContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsThe following documents are included with in the tender pack: Appendix B: Service Specification Appendix B: Pricing Schedule Appendix D: Contract Terms and Conditions CWC25142 - Instructions to Below threshold Tender CWC25142 - Invitation to Below threshold Tender CWC25142 - Mark…

Notices published for this procedure