Find a TenderCancelledProcurement termination notice
Published 13 Nov 2025, 10:28 GMT

Official UK procurement notice

CWC25178 - Employee Health and Support Services

Official notice

Authority: Wolverhampton City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£897,456≈ £299k / year · £1,076,947 inc. VAT · 1 value update
Submissions closed 30 Mar 2026
Contract term 3 yrsends 30 Sept 2029 · up to 30 Sept 2030 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

City of Wolverhampton Council is looking to engage a professional service supplier for the provision of an Occupational Health service and Employee Assistance Programme from October 2026 for its workforce of approximately 4,400 employees.

The proposed provision will ensure continued compliance with key legal obligations under the Health and Safety at Work Act 1974 and the Equality Act 2010. It will provide a structured framework for prevention, early intervention, and rehabilitation, supporting safe working practices and reducing health-related risks; supporting the Council to meet its duty of care to protect employee health and safety, make reasonable adjustments for those with disabilities and promote equality in the workplace.

Occupational Health: this service aims to engage with a professional service supplier for the provision of an Occupational Health Service (OH). The requirement is for a high quality, clinical service that will support the Council to undertake health assessments such as (but not limited to); pre-employment checks, management referrals (nurse or physician lead), medical ill-health retirement assessments and health surveillance (noise, respiratory, Hand Arm Vibration (HAVs), driving, skin, night working etc).

Employee Assistance Programme (EAP): this service seeks to implement a 24/7, 365 days a year Employee Assistance Programme (EAP) to provide a confidential counselling and information service to assist employees with personal or work-related problems that may be affecting health, wellbeing and/or performance. Counsellors delivering this service must be BACP-accredited registered providers or equivalent (or equivalent accreditation).

The procurement procedure will be the open, above threshold procedure in accordance with the Procurement Act 2023 (PA23) and it will be designated light touch in accordance with section 9 of PA23. Although the services identified fall under Sections 9 and 10 of the Procurement Act 2023, the Council has chosen to observe a voluntary standstill period in accordance with Section 51 of the Act. Accordingly, a standstill period of eight (8) working days will apply between the notification of the award decision and the formal award of the contract.

This contract may be utilised by other Contracting Authorities (public sector bodies) that have an agreement with the Council through a Service Level Agreement (SLA). These may include but are not limited to schools, academies and tenant management organisations (as listed below). Services will be provided to Service Users in these Contracting Authorities; however, the Contract will continue to be managed by the Council. Orders will be raised and invoices paid by the City of Wolverhampton Council. The list of Third-Party Organisations will be subject to change throughout the duration of the Contract and will be notified to the provider via a deed of Variation, annually. The existing list of known contracting authorities (via agreed SLA) are appended to the contract - Annex 1 - which are subject to change prior to initial contract execution.

List of Schools, Academies and Tenant Management Organisations with SLAs

Academy

  • Kingswood Academy Trust

Academy - Manor MAT

  • Brindley Heath
  • East Park Academy
  • Foley Infant School
  • Foxyards Primary School
  • Hateley Heath Primary School
  • Hill Avenue Primary School
  • Manor Primary School
  • St Alban's Church of England Primary School
  • St Thomas' Church of England Primary School

Academy - Secondary

  • Wood Green School (Sandwell)

Academy - Wulfruna

  • Fallings Park Primary School
  • Merridale Primary School

Academy Maintained

  • Westacre Infant School

Infant Maintained

  • Christ Church (C of E) Infant and Nursery School

Junior Maintained

  • Christ Church (C of E) Junior School

Nursery Maintained

  • Bushbury Nursery School
  • Windsor Nursery School

Primary Maintained

  • Bilston Church of England Primary School
  • Bushbury Hill Primary School
  • Claregate Primary School
  • Eastfield Primary School
  • Graiseley Primary School
  • Long Knowle Primary School
  • Loxdale Primary School
  • Rakegate Primary School
  • St Luke's Church of England Aided Primary School
  • St Paul's Church of England School (Aided)
  • Stow Heath Primary School
  • Stowlawn Primary School
  • Whitgreave Primary School
  • Wilkinson Primary School
  • Wodensfield Primary School
  • Wood End Primary School

Secondary Maintained

  • Colton Hills School
  • St Matthias School

Special Maintained

  • Green Park School

Tenant Management Organisation

  • Bushbury Hill Estate Management Board
  • Dovecotes TMO
  • New Park Village TMO

List of all Schools, Academies and Tenant Management Organisations in Wolverhampton, which may utilise the contract over the course of its duration (subject to signing of SLA):

Nursery Schools

  • Ashmore Park Nursery School
  • Bilston Nursery School
  • Bushbury Nursery School
  • Eastfield Nursery School
  • Low Hill Nursery School
  • Phoenix Nursery School
  • Windsor Nursery School

Infant Schools

  • Christ Church (Church of England) Infant School and Nursery
  • Westacre Infant School

Junior Schools

  • Christ Church, Church of England Junior School
  • Uplands Junior School

Primary Schools

  • Bantock Primary School
  • Berrybrook Primary School
  • Bilston Church of England Primary School
  • Bushbury Hill Primary School
  • Bushbury Lane Academy
  • Castlecroft Primary School
  • Claregate Primary School
  • Corpus Christi Catholic Primary Academy
  • D'Eyncourt Primary School
  • Dovecotes Primary School
  • Dunstall Hill Primary School
  • East Park Academy
  • Eastfield Primary School
  • Edward the Elder Primary School
  • Elston Hall Primary School
  • Fallings Park Primary School
  • Field View Primary School
  • Goldthorn Park Primary School
  • Graiseley Primary School
  • Grove Primary School
  • Hill Avenue Academy
  • Holy Rosary Catholic Primary Academy
  • Holy Trinity Catholic Primary School
  • Lanesfield Primary School
  • Long Knowle Primary School
  • Loxdale Primary School
  • Manor Primary School
  • Merridale Primary School
  • Nishkam Primary School Wolverhampton
  • Northwood Park Primary School
  • Oak Meadow Primary School
  • Palmers Cross Primary School
  • Parkfield Primary School
  • Perry Hall Primary School
  • Rakegate Primary School
  • Springdale Primary School
  • Spring Vale Primary School
  • SS Mary and John's Catholic Primary Academy
  • SS Peter and Paul Catholic Primary Academy and Nursery
  • St Alban's C of E Academy
  • St Andrew's Church of England Primary School
  • St Anthony's Catholic Primary Academy
  • St Bartholomew's Church of England Primary School
  • St Jude's Church of England Primary Academy
  • St Luke's Church of England (Aided) Primary School
  • St Martin's Church of England Primary School
  • St Mary's Catholic Primary Academy
  • St Michael's Catholic Primary Academy and Nursery
  • St Michael's Church of England Aided Primary School
  • St Patrick's Catholic Primary Academy
  • St Paul's Church of England Aided Primary School
  • St Stephen's Church of England Primary School
  • St Teresa's Catholic Primary Academy
  • St Thomas' Church of England Primary Academy
  • Stow Heath Primary School
  • Stowlawn Primary School
  • The Royal School Wolverhampton
  • Trinity Church of England Primary Academy
  • Villiers Primary School
  • Warstones Primary School
  • Wednesfield Technology Primary
  • West Park Primary School
  • Whitgreave Primary School
  • Wilkinson Primary School
  • Woden Primary School
  • Woodfield Primary School
  • Wood End Primary School
  • Woodthorne Primary School
  • Wodensfield Primary School

Secondary Schools

  • Aldersley High School
  • Colton Hills Community School
  • Coppice Performing Arts School
  • Heath Park
  • Highfields School
  • Moreton School
  • Moseley Park
  • Ormiston NEW Academy
  • Ormiston SWB Academy
  • Our Lady and St Chad Catholic Academy
  • S. Peter's Collegiate Academy
  • Smestow Academy
  • St Edmund's Catholic Academy
  • St Matthias School
  • St Regis C of E Academy
  • The Khalsa Academy Wolverhampton
  • The Royal School Wolverhampton
  • Thomas Telford University Technical College
  • Wednesfield Academy
  • Wolverhampton Girls' High School

Special Schools

  • Broadmeadow Special School
  • Green Park School
  • Penn Fields School
  • Penn Hall School
  • Pine Green Academy
  • Tettenhall Wood School
  • Westcroft School
  • Wolverhampton Vocational Training Centre

Pupil Referral Centres

  • Kairos Academy (KS3), part of The Blackcountry Alternative Provision
  • Evergreen Academy
  • Kairos Academy (KS4), part of The Blackcountry Alternative Provision
  • Vireo Academy, part of The Blackcountry Alternative Provision

Tenant Management Organisation

  • Bushbury Hill Estate Management Board
  • Dovecotes TMO
  • New Park Village TMO

CPV: Company health services · Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£897,456
Contract period: 1 Oct 2026 – 30 Sept 2029 (3 yrs) · up to 30 Sept 2030 with extensionsValue: £897,456 exc. VAT · £1,076,947 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with the option for 1(One) year extension.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the tender pack.

  • Technical & professional ability

    As stipulated in the tender pack.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 35%Social value: 10%
Published sub-criteria (3)
  • Quality Criteria: 55%
  • Price: 35%
  • Social Value: 10%
Published award criteria (3)
  • Quality Criteria: The Quality Evaluation questions will assess how well bidders respond to the following subject areas: - Service Delivery - Performance and contract management, management information and continuous improvement - Implementation Plan - Staff employed on the contract - Health promotion, improving attendance and adding value - Health Surveillance and - Equality Diversity and Inclusion
  • Social Value: Social Value and Sustainability
  • Price
Conditions of participation2
  • Economic & financial standing

    As stipulated in the tender pack.

  • Technical & professional ability

    As stipulated in the tender pack.

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Nov 2025, 10:28 GMT
Last source update
22 Apr 2026, 15:39 BST
Award evaluation window
Submission end – 27 May 2026
Authority reference
CWC25178
FTS notice number
2026/S 000-019887
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Company health servicesGuidance and counselling services
Delivery area
West Midlands (UKG39)
Official registry OCID
ocds-h6vhtk-05e027 Find a Tender

How it was run

Official notice
Submission deadline
30 Mar 2026, 12:00 BST
Clarification deadline
18 Mar 2026, 12:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tender instructions as stipulated with in the ITT instructions.

Please ensure you are registered at www.wolverhamptontenders.com ↗ to be able to

access all the tender documents, registration is free.

Timeline

13 Nov 2025 → 1 Oct 2026 · 8 dates
  1. Planning notice published349 days ago
    13 Nov 2025, 10:28 GMT
  2. Market engagement337 days ago
    24 Nov 2025, 23:59 GMT

    Pre market engagement published via the ProActis Portal, this can be found on the following link: www.wolverhamptontenders.com ↗. Suppliers who would like to participate should complete the questionnaire found within the relevant link and upload as a response to the question found within the "Market Warming" section.

  3. Tender notice published237 days ago
    5 Mar 2026, 12:37 GMT
  4. Clarification questions by224 days ago
    18 Mar 2026, 12:00 GMT
  5. Submission deadline212 days ago
    30 Mar 2026, 12:00 BST
  6. Latest notice published189 days ago
    22 Apr 2026, 15:39 BST
  7. Award decision expected by153 days ago
    27 May 2026, 23:59 BST
  8. Contract starts27 days ago
    1 Oct 2026, 00:00 BST

Notice history

8 events · 3 releases on Find a Tender · since 13 Nov 2025
  1. Preliminary market engagement notice published
    13 Nov 2025, 10:28 GMT
    UK2
  2. Tender notice published
    5 Mar 2026, 12:37 GMT
    UK4
  3. Published value published: £897,456
    5 Mar 2026, 12:37 GMT
  4. Status changed to active
    5 Mar 2026, 12:37 GMT
  5. Procurement method changed
    5 Mar 2026, 12:37 GMT
  6. Deadline published: 30 Mar 2026, 12:00 BST
    5 Mar 2026, 12:37 GMT
  7. Procurement termination notice published
    22 Apr 2026, 15:39 BST
    UK12
  8. Status changed to complete
    22 Apr 2026, 15:39 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—22 Apr 2026CancelledThis decision has been made following the receipt of a significant number of clarification queries, particularly in relation to the pricing schedule. As a result of these queries, the Authority has identified that material amendments are required to the pricing structure to ensure clarity, consistency, and fairness to all potential bidders. In addition, the Authority has taken the opportunity to review and improve the tender specification and update the evaluation questions to better reflect the requirements of the contract. In light of these factors, the Authority considers it necessary to discontinue the current process and to reissue the tender documentation incorporating the revised pricing schedule and updated documentation. The Authority confirms that this decision has been taken in accordance with the principles of transparency, equal treatment, and proportionality. A new procurement process will be commenced in due course, and all interested parties will have the opportunity to participate. The Authority thanks all bidders for their interest and the time invested in the process to date.

Contracting authority & participating public bodies

Wolverhampton City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PVBV-7568-LBLL Civic Centre, St Peter's Square, Wolverhampton, West Midlands, WV1 1SHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsThe tender Pack includes: - CWC25178 - Invitation to Tender - CWC25178 - Instruction to Tender - Appendix B: Our Council Our Plan - Appendix B: Employee Health and Support Service Specification - Appendix B: Pricing Schedule - Appendix D: Draft Contract Terms and Conditions - Pre…

Notices published for this procedure