Official UK procurement notice
Day Services for Adults with Learning Disabilities and Complex Needs
Authority: London Borough of Bromley (Local council)
What is being bought
Published requirement descriptionBromley Council is procuring the provision of Day Opportunities for Adults resident in the borough. Day activities provide support and activities which aim to support individuals to maintain their independence, learn new skills, and stay socially connected within their communities. The successful provider will be required to deliver a high-quality, building-based day service for adults (aged 18 and over) with learning disabilities and complex needs, including those who present with behaviour that may challenge.
The service must be open and accessible for up to seven days a week ensuring flexibility and consistency in support. It is essential that the service remains person-centred, responsive, and adaptable to the unique and evolving needs of each individual, promoting their well-being, independence, and inclusion.
The service will be based at the Astley Centre, Bromley. The block contract will be based on a defined number of sessions to be delivered. Additional sessions over and above this threshold, will be commissioned on a spot purchase basis with the successful bidder.
The successful provider will need to work in partnership with the Council and other key stakeholder including health partners and carers / families to promote a holistic service to the people accessing the service.
- How the procedure runs: The steps to be followed include: Conditions of Participation - to be evaluated with the highest scoring 6 returns proceeding to the next stage. Invitation to Tender - to be evaluated with the highest scoring 3 returns proceeding to the Best and Final Offer stage (if required). The Invitation to Tender stage may include clarification interviews which not evaluated but used to clarify and confirm tender scores. Best and Final Offer - Tenders resubmitted and evaluated to determine the winning bidder. Please note that this stage may not be required and the Council reserves the right to remove this stage at its discretion. Please see the tender documents for a full description of each stage.
CPV: Health and social work services · Other community, social and personal services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£8,240,000
- Economic & financial standing
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for £1,030,000. To be considered for this opportunity, Tenderers shall have a minimum yearly turnover of at least equivalent to this amount.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
- The Council will firstly obtain the tenderers' credit rating using Data8 'Business Insights' during the evaluation period. Tenderers that have a credit score of 50 or above and have met any minimum turnover requirements (if included) will be deemed to have sufficient financial standard.
- Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers' latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
- If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
- For clarity, if you are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
- Technical & professional ability
Question 1 - Expertise and Experience (50% weighting)
Question 2 - Technical Resources and Workforce (50% weighting)
Responses must achieve a minimum score of 2 out of 4.
Please refer to the tender documentation for a full description of the criteria and scoring mechanism.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality: Bidders will need to respond to six quality questions. Evaluation of the quality questions will include the operation of minimum score thresholds as set out in the tender documents. If a proposal receives a score below the required threshold then the bid will not be considered further. The weighting for each of the quality questions are: Q1. Understanding & Supporting People with complex and diverse needs - 25% Q2. Information Governance and Security - 5% Q3. Service Implementation - 15% Q4. Mental and Physical Wellbeing - 20% Q5. Service Development & Innovation 20% Q6. Social Value & Community Inclusion - 15%
- Economic & financial standing
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for £1,030,000. To be considered for this opportunity, Tenderers shall have a minimum yearly turnover of at least equivalent to this amount.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
- The Council will firstly obtain the tenderers' credit rating using Data8 'Business Insights' during the evaluation period. Tenderers that have a credit score of 50 or above and have met any minimum turnover requirements (if included) will be deemed to have sufficient financial standard.
- Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers' latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
- If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
- For clarity, if you are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieve…
- Technical & professional ability
Question 1 - Expertise and Experience (50% weighting)
Question 2 - Technical Resources and Workforce (50% weighting)
Responses must achieve a minimum score of 2 out of 4.
Please refer to the tender documentation for a full description of the criteria and scoring mechanism.
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 8 Sept 2025, 10:12 BST
- Last source update
- 14 Apr 2026, 09:15 BST
- Award evaluation window
- Submission end – 15 Apr 2026
- Authority reference
CDB: 10805- FTS notice number
2025/S 000-054526- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059585Find a Tender
- How it runs
The steps to be followed include:
Conditions of Participation - to be evaluated with the highest scoring 6 returns proceeding to the next stage.
Invitation to Tender - to be evaluated with the highest scoring 3 returns proceeding to the Best and Final Offer stage (if required). The Invitation to Tender stage may include clarification interviews which not evaluated but used to clarify and confirm tender scores.
Best and Final Offer - Tenders resubmitted and evaluated to determine the winning bidder. Please note that this stage may not be required and the Council reserves the right to remove
this stage at its discretion.
Please see the tender documents for a full description of each stage.
How it was run
Official notice- Submission deadline
- 3 Oct 2025, 12:00 BST
- Clarification deadline
- 26 Sept 2025, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically via the London Tenders Portal at www.londontenders.org ↗ - Reference No. DN789543
Timeline
8 Sept 2025 → 17 Aug 2026 · 8 dates- Tender notice published8 Sept 2025, 10:12 BST
- Clarification questions by395 days ago26 Sept 2025, 12:00 BST
- Submission deadline388 days ago3 Oct 2025, 12:00 BST
- Assessment summaries sent210 days ago31 Mar 2026, 00:00 BST
- Latest notice published196 days ago14 Apr 2026, 09:15 BST
- Award decision expected by194 days ago15 Apr 2026, 23:59 BST
- Standstill ends167 days ago12 May 2026, 23:59 BST
- Contract starts71 days ago17 Aug 2026, 00:00 BST
Notice history
6 events · 4 releases on Find a Tender · since 8 Sept 2025- Tender notice published8 Sept 2025, 10:12 BSTUK4
- Contract award notice published31 Mar 2026, 11:27 BSTUK6
- Status changed to complete31 Mar 2026, 11:27 BST
- Procurement termination notice published14 Apr 2026, 08:33 BSTUK12
- Contract award notice published14 Apr 2026, 09:15 BSTUK6
- Contract signature expected30 May 2026, 23:59 BSTscheduled
Routine re-releases (4)
- 2025-09: 1 release · 8 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Diagrama Healthcare Services LimitedSMEVCSE17 Aug 2026 – 16 Aug 2031 · up to 17 Aug 2034Extensions: One Extension option maybe used at the discretion of the council. | £8,144,000 | 18 Mar 2026 | CancelledError on the stated standstill period. New award notice to be issued for the 8 working day standstill period. |
| Diagrama Healthcare Services LimitedSMEVCSE17 Aug 2026 – 16 Aug 2031 · up to 15 Aug 2034Extensions: One Extension Option available. The extension option to be applied at the sole discretion of the Council taking into consideration the performance of the provider during the initial contract term. | £8,144,000 | 18 Mar 2026standstill to 23 Apr 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 1 | 1 | — |
Who bid
- wonDIAGRAMA HEALTHCARE SERVICES LIMITEDSMEVCSE · Greater London
- did not winELEANOR NURSING AND SOCIAL CARE LIMITED · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice · 1 awarded- DIAGRAMA HEALTHCARE SERVICES LIMITEDAwarded supplier
- ELEANOR NURSING AND SOCIAL CARE LIMITEDBidder / tenderer
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsTender Documents are Free and unrestricted access via the London Tenders Portal Ref: DN789543.
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Procurement termination notice Procurement termination notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender