Official UK procurement notice
Dental Out of Hours Service across Kings Lynn
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement description***This is an Intention to Award Notice***<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.
CPV: Dental-practice services
The lotProcurement structure
single lot · value publishedLot #1This is an intention to award notice under the competitive processAwardedPublished value£383,736
This is an intention to award notice under the competitive process.<br/><br/>The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .<br/><br/>The lifetime value of the contract is £336,545.<br/><br/>This is an existing service and has been awarded to a new provider.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality and Innovation: 50%
- Improving access, reducing health inequalities and facilitating Choice: 19%
- Social Value: 3%
- Integration, Collaboration & Service Sustainability: 28%
Published award criteria (5)
- Quality and Innovation: 50.00%
- Integration, Collaboration & Service Sustainability: 28.00%
- Improving access, reducing health inequalities and facilitating Choice: 19.00%
- Social Value: 3.00%
- Price: Pass/Fail 0.00%
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Jul 2025, 10:23 BST
- Last source update
- 26 Sept 2025, 15:07 BST
- Award evaluation window
- 26 Aug 2025 – …
- Authority reference
AG25517- FTS notice number
2025/S 000-060239- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0562a2Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. <br/><br/>The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12 (midnight) on Thursday 9th October 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C377280 - Dental Out of Hours Services for Kings Lynn.<br/><br/>The award decision makers are Primary Care Commissioning Committee, NHS Norfolk and Waveney ICB and;<br/><br/>The Project Group:<br/><br/>The evaluation panel who consisted of NHS Norfolk and Waveney Integrated Care Board personnel: -<br/><br/>Senior Primary Care Commissioning Manager<br/>Senior Primary Care Service Delivery Manager<br/>Finance Manager<br/>Head of Finance Primary Care & Corporate<br/>Primary Care Commissioning Support Officer<br/>Primary Care Commissioning Officer<br/>Head of Quality East / West<br/>Senior Lead Nurse<br/><br/>No conflicts of interest were identified as part of this process.<br/><br/>The Basic Selection Criteria was scored on a Pass/Fail or For Information basis. The Key Criteria were a combination of Pass/Fail or weighted questions as follows:<br/><br/>1. Quality and Innovation - 50.00%<br/>1. Value - Pass/Fail 0.00%<br/>2. Integration, Collaboration & Service Sustainability -28.00%<br/>3. Improving access, reducing health inequalities and facilitating Choice - 19.00%<br/>4. Social Value - 3.00%<br/><br/>The weightings for the 5 key criteria were determined by the procurement panel to give appropriate relative importance to each of the sections equally in line with the commissioning expectations for the service. These were assessed on a scored basis (0-5), with the exception of the Value Key Criteria which was scored on a Pass/Fail basis, as per the evaluation criteria set out within the procurement documentation.<br/><br/>The awarded Provider has been selected as they have met all requirements of the Basic Selection Criteria and scored the highest overall out of 100 against the published Key Criteria (listed above).
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 26 Aug 2025, 10:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 26 Aug 2025, 10:00 BST
Timeline
28 Jul 2025 → 26 Sept 2025 · 4 dates- Next notice expected28 Jul 2025, 00:00 BST
- Submission deadline26 Aug 2025, 10:00 BST
- Bids opened26 Aug 2025, 10:00 BST
- Notice published397 days ago26 Sept 2025, 15:07 BST
Notice history
5 events · 3 releases on Find a Tender · since 29 Jul 2025- Status changed to active29 Jul 2025, 16:48 BST
- Procurement method changed29 Jul 2025, 16:48 BST
- Deadline published: 26 Aug 2025, 10:00 BST29 Jul 2025, 16:48 BST
- Status changed to complete26 Sept 2025, 15:07 BST
- Buyer details updated26 Sept 2025, 15:07 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Smile Care Slough 24 LimitedSME | £336,545 † | — | Awarded |
Contracts
Contract 060239-2025-1 · Smile Care Slough 24 LimitedSME
- Signed
- 25 Sept 2025
- Value
- £336,545
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Norfolk and Waveney Integrated Care BoardContracting authorityBody governed by public lawHealth
Dispute resolution & review bodies
- NHS Arden and Greater East Midlands Commissioning Support UnitReview contact point
- NHS England Independent Patient Choice and Procurement PanelReview body
Bidders & participating suppliers
1 commercial party on the notice- Smile Care 24 LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria