Official UK procurement notice
Digital Counselling Service for Young People
Authority: Black Country Healthcare NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionDigital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service.
Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.
- Live chat function for a young person to converse with a qualified counsellor.
- Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.
- Static and live topic-focused forums; forums encourage the development of a peer- supported community online.
- Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships.
- Crisis information, and self-help resources.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1This is an intention to award a contract to an existing provider following Direct…Awarded
This is an intention to award a contract to an existing provider following Direct Award Process C.
Approx lifetime value of the contract is £300,511.79 (6 months with the option to extend for a further 6 months).
Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service.
Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.
- Live chat function for a young person to converse with a qualified counsellor.
- Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.
- Static and live topic-focused forums; forums encourage the development of a peer- supported community online.
- Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships.
- Crisis information, and self-help resources.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 May 2026, 17:55 BST
- Last source update
- 26 May 2026, 12:55 BST
- FTS notice number
2026/S 000-048711- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06963eFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to bchft.contractinfo@nhs.net by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. The decision makers are the Commissioning Managers for CAMHS services. No conflicts of interest have been declared. Kooth has been assessed against the key criteria weighted as: Quality & Innovation 20% Integration, collaboration and service sustainability 20% Improving access, reducing inequalities and facilitating choice 20% Social Value 20% Value 20%
Notice history
2 releases on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextVI.3 | This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award process C. Contract awarded: 1st Apr… | — |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Kooth Digital Health LimitedSME | £300,512 † | — | Awarded |
Contracts
Digital Counselling Service for young people · Kooth Digital Health LimitedSME
- Signed
- 1 Apr 2026
- Value
- £300,512
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Kooth Digital Health LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.