Find a TenderClosedTender notice
Published 25 Sept 2025, 14:03 BST

Official UK procurement notice

Digital Dental Management & EPR Software

Official notice

Authority: Northumbria Healthcare Facilities Management (Central government)

ServicesOpen procedureAbove threshold
Published estimate£150,000≈ £30k / year · £180,000 inc. VAT
Submissions closed 21 Oct 2025
Contract term 5 yrsends 12 Nov 2030 · up to 12 Nov 2035 with extensions · starts 13 Nov 2025

What is being bought

Published requirement description

Northumbria Community Dental Service is a primary care service operating 13 surgeries from 9 sites across the trust, that also links with secondary care and delivers dental GA lists from WGH (Wansbeck General Hospital) and NTGH (North Tyneside General Hospital). Northumbria Community Dental Service requires investment into a dental digital patient management system to ensure safe, effective, and high-quality patient care.

The service is currently running without a digital solution

The Trust has a requirement for a dental specific digital practice management system that can be accessed at all clinical sites across the trust providing the following:

  • Referral management
  • Diary and appointment management system
  • Text reminder service
  • Clinical record keeping
  • Integration of the clinical record with digital radiographs and its associated software allowing the ability to see images across multiple clinical sites
  • Automatic submission of completed courses of treatment to NHS BSA
  • SNOMED coding
  • Ability to analyse activity data
  • The authority expects to re-tender this requirement around 1 Mar 2035, 23:59 GMT.
  • No preliminary market engagement: No pre market engagement undertaken

CPV: Dental practice and related services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsPublished value£150,000
Contract period: 13 Nov 2025 – 12 Nov 2030 (5 yrs) · up to 12 Nov 2035 with extensionsValue: £150,000 exc. VAT · £180,000 inc. VAT
Delivery: North East
Extensions: 5 x 12 month options extensions

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 30%Environmental: 5%
Published sub-criteria (9)
  • Ability to meet Clinical & Operational Requirements: 25%
  • Ability to meet Technical solution and interfacing requirements: 10%
  • Ability to meet Reporting and Coding requirements: 7.5%
  • Ability to meet Maintenance and Support requirements: 5%
  • Ability to meet Implementation requirements: 7.5%
  • Supporting Cross-Trust Alliance: 5%
  • Action to Support your Employees: 5%
  • Total Costs over 5 years: 30%
  • Commitment to Minimising Carbon Emissions: 5%
Published award criteria (9)
  • Ability to meet Clinical & Operational Requirements
  • Ability to meet Technical solution and interfacing requirements
  • Ability to meet Reporting and Coding requirements
  • Ability to meet Maintenance and Support requirements
  • Ability to meet Implementation requirements
  • Supporting Cross-Trust Alliance
  • Commitment to Minimising Carbon Emissions
  • Action to Support your Employees
  • Total Costs over 5 years
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2035
First published
25 Sept 2025, 14:03 BST
Last source update
25 Sept 2025, 14:03 BST
Award evaluation window
Submission end – 3 Nov 2025
FTS notice number
2025/S 000-059718
Latest notice
Tender notice (UK4)
Classification (CPV)
Dental practice and related servicesSoftware package and information systems
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-05a22b Find a Tender
Contract terms summary

30 days from invoice

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
21 Oct 2025, 12:00 BST
Clarification deadline
14 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Submissionelectronically via e-tendering system Atamis

atamis-1928.lightning.force.com ↗

Timeline

25 Sept 2025 → 13 Nov 2025 · 5 dates
  1. Tender notice published397 days ago
    25 Sept 2025, 14:03 BST
  2. Clarification questions by378 days ago
    14 Oct 2025, 12:00 BST
  3. Submission deadline371 days ago
    21 Oct 2025, 12:00 BST
  4. Award decision expected by358 days ago
    3 Nov 2025, 23:59 GMT
  5. Contract starts349 days ago
    13 Nov 2025

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    25 Sept 2025, 14:03 BST
    UK4

Contracting authority & participating public bodies

Northumbria Healthcare NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PLMV-4859-MQXP Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park, North Shields,, North East, NE27 0QJContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender