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Published 18 Oct 2023, 13:33 BST

Official UK procurement notice

Digital Pathways Framework · UK public procurement notice

Official notice

Authority: NHS England (Central government)

Framework agreementGoodsOpen procedure
Sectors: Software Packages & ERP (48) Delivery: UK
Framework ceiling (notional)£297,600,060framework ceiling, not attributable revenue
Submissions closed 16 Nov 2023
Framework period 4 yrsends 23 Jan 2028 · extension options published · starts 24 Jan 2024

What is being bought

Published requirement description

NHS England is establishing a framework agreement for the provision of Digital Pathways solutions and associated capabilities for primary care IT, and which utilises a refreshed set of solution capability requirements.<br/><br/>The scope of the Digital Pathways services and systems covers the following Capabilities (as more particularly described gpitbjss.atlassian.net/wiki/spaces/DPL/over… ↗<br/>

  • Care Navigation – supporting the ability to get patients the right support at the right time to help manage a range of needs.<br/>
  • Online Consultations and Online Patient/Service User Request Reporting – supporting the provision of data collection, reporting and display (‘dashboard’).<br/>
  • Online Patient/Service User Request – supporting the ability to raise and respond to administrative requests from Patients (or their representative) or a Service User.<br/>
  • Online Patient/Service User Consultation – supporting the interaction between a patient (or their representative) and a Service User, including requests for support, capturing information on behalf of a patient and verifying their details.<br/>
  • Cross-Organisational – Appointment Booking – enabling appointments for patients and service users to be booked by health/care professionals across organisational boundaries.<br/>
  • Prescription Ordering – Citizen – enables Patients to request for a repeat medication (recorded in the ‘Prescribing’ capability) to be issued online.<br/>
  • Video Consultation – enables Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users, ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate.<br/>
  • View Record – Citizen - enables Citizens to view content from their Electronic Patient Record (EPR) online (to integrate with ‘Patient Information Maintenance - GP Solution’ capability).<br/>
  • Communication Management – supports the delivery of communications to recipients.<br/><br/>The Atamis project reference for this opportunity is C193795.<br/><br/>To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗.<br/><br/>The full tender suite is available via the portal once registered.<br/><br/>Should Tenderers have any problems using the portal, they should contact Helpdesk at:<br/><br/>Phone: 0800 9956035<br/><br/>E-mail: support-health@atamis.co.uk

CPV: Medical software package · Software package and information systems

How this framework works

From the published notice
Framework period
4 yrs from 24 Jan 2024, This will not exceed 4 years

The lotProcurement structure

single lot · value published
Lot #1Open ProcedureRenewal 4 yrsPublished value£297,600,060
Contract period: 24 Jan 2024 – 23 Jan 2028 (4 yrs)
Delivery: UK
Extensions: 12 months initial term, if Condition Precedents are met an automatic extension for 36 monthsVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Digital Pathways Framework” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
18 Oct 2023, 13:33 BST
Last source update
18 Oct 2023, 15:23 BST
Award evaluation window
17 Nov 2023 – …
FTS notice number
2023/S 000-030795
Classification (CPV)
Medical software packageSoftware package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-040d0f Find a Tender
Contract terms
Performance terms

Please refer to contract documents

Publisher note: The Digital Pathways Framework Agreement may be used by the following: <br/><br/> the Ministry of Justice and its executive agencies;<br/> the Ministry of Defence and its executive agencies;<br/> entities from any divisions of the Home Office;<br/> Health Service of Northern Ireland;<br/> Department of Health, Social Services and Public Safety (Northern Ireland);<br/> Health and Social Care Board of Northern Ireland;<br/> Health Agencies in Northern Ireland;<br/> the Business Services Organisation;<br/> any entity constituted pursuant to the National Health Service (Scotland) Act<br/> 1978 (i.e. all NHS Scotland Health Boards, Special Health Boards and the Common<br/> Services Agency), independent contractors to NHS Scotland (i.e. general medical<br/> practitioners (GPs)) and the Scottish Prison Service detailed at<br/> http://www.show.scot.nhs.uk/organisations/index.aspx;<br/> NHS Bodies in Wales and these include (without limitation) the 7 Local Health<br/> Boards and the 3 NHS Trusts in Wales; or<br/> GP Practices in Wales (http://howis.wales.nhs.uk/whtn/)<br/><br/>Please note that NHS England reserves the right to amend any of the dates and other aspects of the procurement process, as described in section 5.2.2 and 5.2.9.18 of the ITT.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
16 Nov 2023
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
17 Nov 2023, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Oct 2023 → 24 Jan 2024 · 4 dates
  1. Notice published
    18 Oct 2023, 15:23 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    16 Nov 2023
  3. Bids opened
    17 Nov 2023, 14:00 GMT
  4. Contract starts
    24 Jan 2024

Notice history

2 releases on Find a Tender
Published amendments (1)

Please note the link in the short description is https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview

Contracting authority & participating public bodies

NHS England

Contracting authorityCentral GovernmentBody governed by public lawHealth 1st Floor, Quarry House, Quarry Hill, Leeds, Yorkshire & Humber, LS2 7UEContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court and Court of Appeal of England and WalesReview bodyReview contact point LondonContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria