Find a TenderAwardedContract award notice

Published 20 Nov 2025, 15:29 GMT

Official UK procurement notice

EEAST - General Maintenance & Handyman Services

Official notice

Authority: East of England Ambulance Service NHS Trust (Central government)

2 lotsWorksOpen procedureAbove thresholdSME suitableVCSE suitableMax 1 lot to bidMax 1 lot per supplier

Sectors: Construction & Civil Engineering (45) Delivery: Delivery location not published

Published estimate£2,000,000total for 2 lots · £2,400,000 inc. VAT

Submissions closed 15 Dec 2025awarded 16 Feb 2026

Award (standstill) to Hollmark Ltd, Norse Consulting Group Limited

Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2031 with extensions · starts 1 Feb 2026

What is being bought2 lots · detail below

Published requirement description

The East of England Ambulance Service NHS Trust (“the Contracting Authority”) is looking to appoint two (2) Suppliers who will be able to meet our requirements to provide a reactive general maintenance and handyman service across the estate.

General maintenance work is normally non urgent and the types of jobs that will be required are unblocking toilets, repairing, or replacing door closures, putting up notice boards or removing them, hanging doors, assembling furniture or moving furniture, replacing lightbulbs, minor repairs to estate etc.

This tender is split into two (2) Lots as detailed below.

The authority expects to re-tender this requirement around 1 Sept 2030, 23:59 BST.

CPV: Building construction work

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£2,000,000 together) · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lot

Lot #1NorthAwardedRenewal 3 yrsSMEVCSEPublished value£1,000,000

This Lot covers Norfolk, Suffolk & Cambridgeshire

For the provision of provide a reactive general maintenance and handyman service across the estate. General maintenance work is normally non urgent and the types of jobs that will be required are unblocking toilets, repairing, or replacing door closures, putting up notice boards or removing them, hanging doors, assembling furniture or moving furniture, replacing lightbulbs, minor repairs to estate etc.

Contract period: 1 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2031 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT

Eligibility: SME eligibleVCSE eligible

Extensions: 3 year contract with the option to extend for 2 x further periods of 12 months · 3 year contract with the option to extend for 2 x further periods of 12 months

45210000 Building construction work

Lot #2SouthAwardedRenewal 3 yrsSMEVCSEPublished value£1,000,000

This Lot covers Bedfordshire, Hertfordshire & Essex.

Contract period: 1 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2031 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT

Eligibility: SME eligibleVCSE eligible

Extensions: 3 year contract with the option to extend for 2 x further periods of 12 months · 3 year contract with the option to extend for 2 x further periods of 12 months

45210000 Building construction work

What it takes to win
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How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 2 lots

Quality: 50%Price: 50%

Published sub-criteria (2)

Technical Envelope: 50%
Commercial Documents: 50%

Published award criteria (2)

Technical Envelope: See invitation to tender documents
Commercial Documents: see invitation to tender documents

What this means for your bid

Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Works
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes · next expected 1 Sept 2030
First published: 20 Nov 2025, 15:29 GMT
Last source update: 16 Feb 2026, 17:03 GMT
Award evaluation window: Submission end – 23 Dec 2025
Authority reference: 24-T26
FTS notice number: 2025/S 000-075776
Latest notice: Contract award notice (UK6)
Classification (CPV): Building construction work
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-05e5be Find a Tender

How it was run

Official notice

Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Submission deadline: 15 Dec 2025, 12:00 GMT
Clarification deadline: 10 Dec 2025, 17:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

health-family.force.com/s/Welcome ↗

Timeline

20 Nov 2025 → 25 Feb 2026 · 8 dates

Tender notice published340 days ago
20 Nov 2025, 15:29 GMT
Clarification questions by320 days ago
10 Dec 2025, 17:00 GMT
Submission deadline315 days ago
15 Dec 2025, 12:00 GMT
Award decision expected by307 days ago
23 Dec 2025, 23:59 GMT
Contract starts268 days ago
1 Feb 2026
Assessment summaries sent253 days ago
16 Feb 2026
Latest notice published252 days ago
16 Feb 2026, 17:03 GMT
Standstill ends243 days ago
25 Feb 2026, 23:59 GMT

Notice history

4 events · 2 releases on Find a Tender · since 20 Nov 2025

Tender notice published
20 Nov 2025, 15:29 GMT
UK4
Contract award notice published
16 Feb 2026, 17:03 GMT
UK6
Status changed to complete
16 Feb 2026, 17:03 GMT
Contract signature expected
27 Feb 2026, 23:59 GMT
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £2,000,0001 award exc. VAT

Bids received 76 from SMEs

Awarded to	Value	Date	Status
Across several lots1 award
Hollmark LtdSME, Norse Consulting Group Limitedjoint award15 Mar 2026 – 14 Mar 2029 · up to 14 Mar 2031Extensions: three (3) year contract with the option to extend for two (2) x further periods of twelve (12) months · Options: three (3) year contract with the option to extend for two (2) x further periods of twelve (12) months	£2,000,000	16 Feb 2026standstill to 25 Feb 2026	Standstill

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · North	3final-stage tenders	2	0	—
2 · South	4final-stage tenders	4	0	—

Contracting authority & participating public bodies

East of England Ambulance Service NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PBNZ-4155-WXBZ Whiting Way, Melbourn, East of England, SG8 6ENContact name, email

Bidders & participating suppliers

2 commercial parties on the notice

Hollmark LtdAwarded supplierGB-COH: 04899166 Unit 2 Falcon Park, Basildon, East of England, SS14 3ALContact email
Norse Group Services LimitedAwarded supplierGB-COH: 09094748 280 Fifers Lane, Norwich, East of England, NR6 6EQContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender16 Feb 2026, 17:03 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender20 Nov 2025, 15:29 GMT