Official UK procurement notice
Electronic Call Monitoring System for Care and Support at Home
Authority: Inverclyde Council (Local council)
What is being bought
Published requirement descriptionInverclyde Council are seeking to appoint a provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.
- Recurrence: Further publication prior to expiry of contract arising from this tender, approximately in Autumn 2025. If options to extend contract are taken up, then this will extend to 2026 or 2027.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1The Electronic Call Monitoring System is required to manage the delivery of the…CancelledRenewalPublished value£1,500,000
The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including real-time care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (10)
- Implementation Plan: 10%
- Support & Maintenance: 7.5%
- Processing Data: 7.5%
- Implementation: 5%
- Cloud Security Principles: 2.5%
- Exit Management: 2.5%
- Fair Work First: 2.5%
- Social Value Supporting Methodology: 1%
- price: 60%
- Social Value Outcome Menu: 1.5%
Published award criteria (10)
- Implementation Plan: 10
- Support & Maintenance: 7.5
- Processing Data: 7.5
- Implementation: 5
- Cloud Security Principles: 2.5
- Exit Management: 2.5
- Fair Work First: 2.5
- Social Value Outcome Menu: 1.5
- Social Value Supporting Methodology: 1
- Price: 60
- Condition of participationno text publishedMinimum: Financial Standing Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following: (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contr…
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · Further publication prior to expiry of contract arising from this tender, approximately in Autumn 2025. If options to extend contract are taken up, then this will extend to 2026 or 2027.
- First published
- 21 Oct 2022, 14:03 BST
- Last source update
- 3 Apr 2023, 11:08 BST
- Award evaluation window
- 21 Nov 2022 – …
- FTS notice number
2023/S 000-009619- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0377e0Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Tenderers are required to comply with the following: *** SPD Part 4C - Supply Chain Management If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of: a) their standard payment terms b) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year. If the bidder is unable to confirm (b) they must provide an improvement plan, signed by their Director, which improves the payment performance. *** SPD Part 3D Labour Law The bidder must detail in response to this question, any breaches of Labour Law inclusive of any Health and Safety Breaches and complete where applicable all related conditional questions. *** SPD Part 4D - Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR The bidder must comply with the alternative requirements as detailed within the "Selection Criteria Additional Information" document located in the Attachments area of the PCS-T project associated with this contract opportunity. *** SPD Part 4D - Health and Safety Procedures The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum. OR The bidder must comply with the alternative requirements as detailed within the "Selection Criteria Additional Information" document located in the Attachments area" of the PCS-T project associated with this contract opportunity. *** SPD Part 4D - Environmental Management Requirements The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, OR The bidder must comply with the alternative requirements as detailed within the "Selection Criteria Additional Information" document located in the Attachments area of the PCS-T project associated with this contract opportunity. *** It is also a requirement of this tender to comply with Inverclyde Councils General Conditions of Contract, Special Conditions and Service Specification as detailed within the associated PCS-T project. *** (SC Ref:728010)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗
- Submission deadline
- 9 Dec 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 21 Nov 2022, 12:00 GMT
Timeline
21 Nov 2022 → 1 Aug 2023 · 4 dates- Bids opened21 Nov 2022, 12:00 GMT
- Submission deadline9 Dec 2022, 12:00 GMT
- Notice published3 Apr 2023, 11:08 BST
- Contract starts1 Aug 2023, 00:00 BST
Notice history
2 events · 4 releases on Find a Tender · since 17 Nov 2022- Deadline moved to 9 Dec 2022, 12:00 GMT17 Nov 2022, 16:14 GMT+18 days · was 21 Nov 2022, 12:00 GMT
- Status changed to cancelled3 Apr 2023, 11:08 BST
Published amendments (2 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 21 Nov 2022 | 9 Dec 2022 | +18 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 21 Nov 2022 | 9 Dec 2022 | +18 d |
Amendments The following amendments have been made to the original contract notice: II.2.5) Award criteria Quality criterion: Desirable Elements / Weighting: 10 Quality criterion: Implementation Plan / Weighting: 8 Quality criterion: Implementation / Weighting: 5 Quality criterion: Support & Maintenance / Weighting: 5 Quality criterion: Processing Data / Weighting: 5 Quality criterion: Cloud Secur…
Extension to allow bidders time to review changes made to tender and submit bids accordingly.
Routine re-releases (4)
- 2022-10: 1 release · 21 Oct 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Greenock Sheriff Court and Justice of the Peace CourtReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.