Emergency Department Digital Registration and Triage Solution

The Trust is looking to source a solution which replaces the current ways of working for registering and triaging ambulatory patients who arrive at the Emergency Departments (EDs). This will aim to reduce pressure on EDs, improve operational performance, improve patient outcomes, and improve ways of working for staff.

The Trust has three Type 1 Emergency Departments, for both adult and paediatric patients, which are detailed below. The figures given are for April 2022. Please use this information to support the completion of Annex 1 and 2.

• Queen Elizabeth Hospital Birmingham (QEHB). 10,317 attendances
• Birmingham Heartlands Hospital (BHH). 12,680 attendances
• Good Hope Hospital (GHH). 8,110 attendances
• 74% of attendances were via own transport or walk-in
• 17% of attendances were paediatric patients aged 16 or under
• 27% of patients who attended ED were admitted as an inpatient

The solution should aim to deliver, but is not limited to, the below requirements. These are draft requirements which are subject to change. Please note that not all requirements on this list are essential; they are included for the purposes of this Market Engagement Process. Additional information: Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Bravo Portal by 13:00 on 30th May 2022

Bravo ref: pqq__28688 - Emergency Department Digital Registration & Triage - Market Engagement

Direct link to response form:

nhs.bravosolution.co.uk/go/722702660180BE30DC27 ↗