Find a TenderClosedTender notice
Published 30 Jun 2026, 10:56 BST

Official UK procurement notice

Framework Agreement for AI Enabled Transcription Tools

Official notice

Authority: Caerphilly County Borough Council (Local council)

Open framework schemeGoodsOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£8,000,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 23 Oct 2026
Next notice expected 10 Aug 2026
Framework period 3 yrsends 30 Nov 2029 · up to 30 Nov 2034 with extensions · starts 1 Dec 2026

What is being bought

Published requirement description

Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”).

The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council.

The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement.

All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible).

There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement.

The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools.

The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions.

The Council is seeking solutions that reduce administrative burden, improve efficiency and record keeping, support information management requirements, enhance workplace productivity, support accurate creation of documents and, provide Welsh language capability and accessibility features.

The Framework Agreement is intended to provide the Council with access to a range of compliant AI-enabled transcription solutions that can be procured through call-off arrangements as required.

Full requirements are outlined in the tender documents (ITT)

CPV: IT services: consulting, software development, Internet and support · Software package and information systems · Typing, word-processing and desktop publishing services · Voice recognition software development services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 99 suppliers
Framework period
3 yrs · up to 8 yrs from 1 Dec 2026
Scheme runs until
30 Nov 2034
Published description of the framework

All providers awarded to the framework will be subject to further call for mini competition and direct awards (where permissible) full details are in the ITT

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£8,000,000
Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs) · up to 30 Nov 2034 with extensionsValue: £8,000,000 exc. VAT · £9,600,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: The initial framework agreement shall operate for a period of up to three (3) years. Prior to its expiry, the Contracting Authority may undertake a refresh process and award a successor framework agreement. Subsequent framework agreements may each operate for a period of up to five (5) years, provided that the total duration of the Open Framework scheme does not exceed eight (8) years from the award of the first framework agreement.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality: Quality 100%
What this means for your bid
  • “Framework Agreement for AI Enabled Transcription Tools” is a framework: the contest is a place on its panel, up to 99 suppliers, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
30 Jun 2026, 10:56 BST
Last source update
23 Sept 2026, 10:21 BST
Award evaluation window
Submission end – 23 Nov 2026
Authority reference
CCBC/PS3014/26/HS
FTS notice number
2026/S 000-089975
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systemsTyping, word-processing and desktop publishing servicesVoice recognition software development services
Delivery area
Wales (UKL16)
Official registry OCID
ocds-h6vhtk-06bfd7 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
23 Oct 2026, 12:00 BST
Clarification deadline
16 Oct 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jun 2026 → 1 Dec 2026 · 8 dates
  1. Planning notice published118 days ago
    30 Jun 2026, 10:56 BST
  2. Market engagement100 days ago
    18 Jul 2026, 23:59 BST

    Suppliers must email expressions of interest directly to procurement@caerphilly.gov.uk by 15:00 hours Monday 13 July 2026. Responses via Sell2Wales will not be monitored for this engagement.

    This notice is to commence market engagement prior to going to tender to understand services available to the Council.

    The Council may hold a supplier event face to face or via teams with providers who have registered an interest in the supplier engagement notice.

  3. Next notice expected77 days ago
    10 Aug 2026, 23:59 BST
  4. Tender notice published33 days ago
    23 Sept 2026, 10:21 BST
  5. Clarification questions by10 days ago
    16 Oct 2026, 17:00 BST
  6. Admission / appointment period ends3 days ago · period end, not a bid countdown
    23 Oct 2026, 12:00 BST
  7. Today
    27 Oct 2026
  8. Award decision expected byin 27 days
    23 Nov 2026, 23:59 GMT
  9. Contract startsin 34 days
    1 Dec 2026

Notice history

6 events · 2 releases on Find a Tender · since 30 Jun 2026
  1. Preliminary market engagement notice published
    30 Jun 2026, 10:56 BST
    UK2
  2. Tender notice published
    23 Sept 2026, 10:21 BST
    UK4
  3. Published value updated to £8,000,000
    23 Sept 2026, 10:21 BST
    was £500,000
  4. Status changed to active
    23 Sept 2026, 10:21 BST
  5. Procurement method changed
    23 Sept 2026, 10:21 BST
  6. Deadline published: 23 Oct 2026, 12:00 BST
    23 Sept 2026, 10:21 BST

Contracting authority & participating public bodies

Caerphilly County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PWHP-2369-JPYL Penallta House, Tredomen Park, Hengoed, Wales, CF82 7PGContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure