Find a TenderAwarded
Published 26 Nov 2021, 22:45 GMT

Official UK procurement notice

Future eGates Contract Award

Official notice

Authority: Home Office (Central government)·Consortium: 4 public authorities

ServicesCompetitive dialogue
Published estimate£132,000,000exc. VAT58.9% below published estimate
Submissions closed 14 Feb 2022awarded 1 Mar 2025
Awarded to Thales DIS UK Limited

What is being bought

Published requirement description

This is the official notice to announce the award of the Future eGates Contract.

The Contract is for the provision of an eGate solution to be deployed in the UK and at juxtaposed sites in Europe.

The Supplier shall be responsible for the eGate design, build, support and maintenance during the term of the Contract.

The Contract has an initial term of 5-years, with up to 5 12-month extension options.

CPV: Biometric sensors · IT services: consulting, software development, Internet and support · Security equipment · Site-identification equipment · Surveillance and security systems and devices

The lotProcurement structure

single lot · value published
Lot #1The Home Office undertook a tender exercise to appoint a supplier of eGates for…AwardedRenewalPublished value£132,000,000

The Home Office undertook a tender exercise to appoint a supplier of eGates for deployment in the UK and at juxtaposed controls in Europe which are capable of processing passengers using biometric and biographic matching technologies.

The Home Office utilised the Competitive Dialogue Procedure; a multi-stage procurement process that is intended to progressively develop a solution with selected Bidders, discussing with each Bidder their proposed solution, that best met the Authority’s requirements from a technical, commercial, and financial perspective.

Following a full procurement process in line with the issued tender documentation, the Home Office conducted an evaluation of solution responses to identify the most economically advantageous tender.

A contract has now been awarded to a single supplier for an initial term of 60-months, at a value of £54,200,000 (excl. VAT).

Delivery: UK · United Kingdom and juxtaposed controls in Europe.
Extensions: The Authority may extend the contract beyond the initial term if agreed between both Parties. There are up to 5 12-month extension options. · The Authority shall have the option to extend the agreement for a further five 12-month periods beyond the initial 60 months. The estimated contract value stated in this Notice is the value for the contract period including extensions.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published award criteria (3)
  • Quality: 60
  • Social Value: 10
  • Price: 30
Conditions of participation1
  • Suitability

    N/A

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive dialogue
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Nov 2021, 22:45 GMT
Last source update
26 Mar 2025, 11:37 GMT
FTS notice number
2025/S 000-011294
Classification (CPV)
Biometric sensorsIT services: consulting, software development, Internet and supportSecurity equipmentSite-identification equipmentSurveillance and security systems and devices
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02fab4 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As per Terms and Conditions of the Contract documents which shall be shared at the ISOS stage.

Publisher note: Economic operators should note that due to the sensitive nature of some of the procurement documentation, certain confidentiality agreements are required to be signed before being given access to the procurement documents. Therefore, registration of interest to participate in this procurement should be made by e-mailing future.eGateCommercial@homeoffice.gov.uk in the first instance. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. Following receipt of registrations of interest, the Authority will send the Non-Disclosure Agreement (NDA) to the Bidder via the Home Office’s eSourcing Portal to complete and upload via the Portal. Once the NDA has been returned and verified by the Authority, the Bidder will be added to a closed SSQ on the e-Sourcing Portal. Access to the procurement documents will not be given until and NDA has been signed, therefore Bidders should register their interest and submit a signed NDA at the earliest opportunity to allow maximum time for reviewing and responding to the SSQ documents. This procurement will be managed electronically via the Home Office’s eSourcing Portal (Jaggaer). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link ‘To register click here’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. For technical assistance on use of the eSourcing Portal please contact the Jaggaer Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). Responses must be published by the date in IV.2.2.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
14 Feb 2022, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
1080 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Jan 2022 → 26 Mar 2025 · 3 dates
  1. Next notice expected
    4 Jan 2022
  2. Submission deadline
    14 Feb 2022, 12:00 GMT
  3. Notice published
    26 Mar 2025, 11:37 GMT

Notice history

7 events · 4 releases on Find a Tender · since 25 Jan 2022
  1. Status changed to active
    25 Jan 2022, 22:45 GMT
  2. Procurement method changed
    25 Jan 2022, 22:45 GMT
  3. Deadline moved to 14 Feb 2022, 12:00 GMT
    25 Jan 2022, 22:45 GMT
    +7 days · was 7 Feb 2022, 12:00 GMT
  4. Deadline published: 7 Feb 2022, 12:00 GMT
    25 Jan 2022, 22:45 GMT
  5. Buyer details updated
    25 Jan 2022, 22:45 GMT
  6. Status changed to complete
    26 Mar 2025, 11:37 GMT
  7. Buyer details updated
    26 Mar 2025, 11:37 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.27 Feb 202214 Feb 2022+7 d

1 amendment published without a description.

Routine re-releases (4)
  • 2021-11: 1 release · 26 Nov 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £54,200,0001 contract exc. VAT
Bids received 3
Contracts signed 1latest 1 Mar 2025
Awarded toValueDateStatus
Thales DIS UK LimitedFuture eGatesSubcontracting: declared£54,200,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

Home Office

Contracting authorityCentral GovernmentNational or federal agency/officePublic order and safetyMinistry or any other national or federal authority, including their regional or local subdivisions London, UKContact email

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria