GEN_21_20 Candidate Assessment, Screening and Interviewing

The NAO is looking to appoint a supplier who can:

•Mark first stage application competency questions including ratings by competency, brief comments against competency, and overall pass/fail outcome. Applications include 4 x competency questions plus communication which is indirectly assessed aligned to NAO competencies. The NAO require the supplier to commit to a 2-3 day SLA for competencies questions to be reviewed and scored onto the Applicant Tracking System (ATS).

•Conduct first stage telephone interviews in line with the NAO’s script and sifting guidelines to provide a shortlist of candidates including ratings by competency, brief comments, and overall pass/fail outcome. Telephone interviews include a blend of competency and scenario questions plus communication which is indirectly assessed aligned to NAO competencies. The NAO require the supplier to commit to a 2-3 day SLA for telephone interviews to be reviewed and scored onto the Applicant Tracking System (ATS). The NAO also require the supplier to conduct video interviews for candidates that require this under reasonable adjustments.

•Manage the telephone interview booking process for candidates including rescheduling where required.

•Exporting data in order to provide the NAO with reports on where candidates are failing at certain stages and on specific competencies. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/USC33W7H45 ↗

The NAO requires a supplier who can:

•Set up, implement, and host an NAO branded virtual assessment centre based on assessment material provided by the NAO.

•Ensure accommodation of candidates who require reasonable adjustments including compliance with WCAG 2.1 level AA accessibility standards.

•Provide dedicated Account Management and ongoing technical support to both candidates and assessors.

•Centralised Administrator access for HR to enable them to schedule and manage assessment centres efficiently.

•User-friendly interface where candidates and assessors can access all exercises and instructions within their dedicated login.

•Instant analytics so when assessors score exercises, candidate feedback is automatically generated directly to the platform which the HR facilitator can monitor and review in real-time.

•Admin dashboard that provides assessment centre overview and HR can view several different matrices such as assessor averages.

•Provide full user guides to both Candidates and Assessors.

•Enable data extraction to save assessment data on NAO’s system.

•Provide the facility for note taking within the solution.

•Incorporate periodic changes to assessment materials. Please note changes are not anticipated to be required on a regular basis but likely to occur once in the lifetime of the contract.