Find a TenderClosed
Published 26 Nov 2024, 16:59 GMT

Official UK procurement notice

GWR - HRMS & Payroll Systems

Official notice

Authority: FIRST GREATER WESTERN LIMITED (Public body)

GoodsNegotiated procedure with prior call for competition
Published estimate£6,000,000exc. VAT
Submissions closed 27 Nov 2024

What is being bought

Published requirement description

FirstGroup Holdings Ltd. (Known as FGH), on behalf of its subsidiary company, "First Greater Western Limited (GWR)", is approaching the market to procure an HRMS & Payroll System.

GWR's HR department is responsible for managing and developing an organization's workforce. HR departments handle various tasks, including recruitment, employee onboarding, training and development, performance management, employee relations, benefits administration, policy development, and compliance with UK labour laws and regulations. The HR function focuses on the overall management and well-being of employees, ensuring that they are engaged, productive, and supported within the organization.

Whereas the GWR Payroll department specifically pertains to the process of calculating and distributing employee compensation. It involves tasks such as calculating wages or salaries, factoring in deductions (e.g., taxes, benefits, retirement contributions), processing payroll payments, maintaining payroll records, and ensuring compliance with payroll-related laws and regulations. Payroll departments handle the financial aspect of employee compensation, ensuring accurate and timely payment to employees.

Payroll accuracy and timeliness are non-negotiable, especially when navigating the complexities of HMRC regulations in the UK.

FGH will procure an HRMS & Payroll solution provider on a master service agreement for GWR depending on the commercial terms offered.

GWR is seeking to procure the best in class solution offering the following characteristics not limited to;

  • - Comprehensive Functionality
  • - Analytics for Informed Decision-Making
  • - Employee Self-Service
  • - Customisation for Unique Business Needs
  • - Support for Remote Workforce
  • - Cost-effective and provides measurable value to GWR.

These features collectively enhance the efficiency, accuracy, and user experience of HR and payroll management.

HR and payroll applications should offer significant advantages for First GWR, particularly in terms of efficiency, compliance, and cost-effectiveness.

Here are some key benefits:

  • - Efficiency and Timesaving
  • - Compliance with UK Labor Laws
  • - Cost-Effectiveness
  • - Improved Efficiency
  • - Scalability
  • - Improved Employee Experience
  • - Self-Service
  • - Data Security

Business Coverage

GWR has c6,500 employees, of which approximately 33% have laptops/desktops, 100% have company mobile phones/PDAs and 0% without connectivity. Whilst every employee has a mobile phone/PDA the uptake of usage for company processes and the IT maturity of employees varies, as is typical with any frontline/operational business. Our employees are either categorised as Onboard, Station, Engineering or office/HQ based.

CPV: Time accounting or human resources software package

The lotProcurement structure

single lot · value published
Lot #1First Rail Holdings Ltd. (Known as FRH) on behalf of its subsidiary company, "First…RenewalPublished value£6,000,000

First Rail Holdings Ltd. (Known as FRH) on behalf of its subsidiary company, "First Greater Western Ltd (GWR)" is approaching the market to procure an HRMS & Payroll Systems Solution.

FRH currently operate multiple Payroll and HR solutions. The predominant solution is Cyborg Payroll, PDS for HR and LMS which are procured from SumTotal, which are now owned by Cornerstone. The implementation of this solution started over 20 years ago and due to the outdated nature of the systems, current functionality and the ability to develop it further to meet changing business needs is constrained.

In particular, the current Payroll system is vulnerable to Cyber security threats, due to the age of the application, and technical upgrades or updated functionality are costly or not possible. Regular payroll processing requires manual manipulation, outside of the system, using Excel spreadsheets that pose both a contingency and security risk.

Since the introduction of the current systems, increased complexities in HR and Payroll management have meant that the current systems are outdated, manual and prone to errors. This also hinders our ability to attract, retain and develop top talent at GWR and efficiently manage HR and pay-related processes. In addition, there is a risk that the existing suppliers may terminate our contracts early or not agree to any extension for technical support beyond December 2026.

There are numerous systems and interfaces that hold and process HR people's data across GWR. This does not support Line Managers to effectively manage employee data via self-service functionality.

The current systems are also unable to meet new regulations or legal requirements as changes to functionality will be limited or not able to be implemented. As the payroll system is old technology, there is an ever-decreasing number of technical experts who can make changes or troubleshoot issues that arise.

Delivery: South West
Extensions: An option for a period of 3 years and a further period of up to 2 years.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
26 Nov 2024, 16:59 GMT
Last source update
28 Nov 2024, 14:06 GMT
FTS notice number
2024/S 000-038462
Classification (CPV)
Time accounting or human resources software package
Delivery area
South West (UKK14)
Official registry OCID
ocds-h6vhtk-04c043 Find a Tender

Publisher note: - no PQQ documentation will be available until shortly after the expiry of this Contract Notice - only suppliers shortlisted at the PQQ Stage will receive a copy of the Tender.

How it was run

Official notice
Submission deadline
27 Nov 2024
Submission channel
{"written"}
Accepted languages
en
Participation fee
document

Timeline

27 Nov 2024 → 27 Dec 2024 · 3 dates
  1. Submission deadline
    27 Nov 2024
  2. Notice published
    28 Nov 2024, 14:06 GMT
  3. Invitations to tender expected
    27 Dec 2024

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—DateIV.2.2 · IV.227 Nov 202427 Dec 2024+30 d
—DateIV.2.3 · IV.227 Dec 20243 Feb 2025+38 d

1 amendment published without a description.

Contracting authority & participating public bodies

First Greater Western Limited

Contracting authorityPublic bodyUrban railway, tramway, trolleybus or bus services GB-COH: 05113733 MILFORD HOUSE 1 MILFORD STREET,, SWINDON, WILTSHIRE,, South West, SN1 1HLContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.