Find a TenderAwardedContract award notice
Published 2 Sept 2025, 14:29 BST

Official UK procurement notice

GWR Manned Guarding Security Services - West Region

Official notice

Authority: FIRST GREATER WESTERN LIMITED (Public body)

ServicesOpen procedureAbove thresholdUtilitiesSME suitableVCSE suitable
Published estimate£500,000≈ £250k / year · £600,000 inc. VAT
Submissions closed 1 Oct 2025awarded 8 Dec 2025
Award (standstill) to Universal Support Services Group Limited
Contract term 2 yrsends 14 Jan 2028 · up to 14 Jan 2030 with extensions · starts 15 Jan 2026

What is being bought

Published requirement description

The scope is Provision of Manned Security Services Great Western Railway (GWR) locations within its West Region to ensure the safety and protection of people, assets and premises.

CPV: Security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£500,000
Contract period: 15 Jan 2026 – 14 Jan 2028 (2 yrs) · up to 14 Jan 2030 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: An optional extension of 2 years (1+1) after initial 3 year period.

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (3)
  • Quality: 55%
  • Contract submission: 5%
  • Price: 40%
Published award criteria (3)
  • Price
  • Quality
  • Contract submission
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Sept 2025, 14:29 BST
Last source update
9 Dec 2025, 23:09 GMT
Award evaluation window
Submission end – 28 Nov 2025
FTS notice number
2025/S 000-053198
Latest notice
Contract award notice (UK6)
Classification (CPV)
Security services
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-059249 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
1 Oct 2025, 23:00 BST
Clarification deadline
24 Sept 2025, 23:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Sept 2025 → 15 Jan 2026 · 8 dates
  1. Tender notice published
    2 Sept 2025, 14:29 BST
  2. Clarification questions by397 days ago
    24 Sept 2025, 23:00 BST
  3. Submission deadline390 days ago
    1 Oct 2025, 23:00 BST
  4. Award decision expected by332 days ago
    28 Nov 2025, 23:59 GMT
  5. Assessment summaries sent322 days ago
    9 Dec 2025
  6. Latest notice published321 days ago
    9 Dec 2025, 23:09 GMT
  7. Standstill ends312 days ago
    18 Dec 2025, 23:59 GMT
  8. Contract starts285 days ago
    15 Jan 2026

Notice history

5 events · 3 releases on Find a Tender · since 2 Sept 2025
  1. Tender notice published
    2 Sept 2025, 14:29 BST
    UK4
  2. Tender notice published
    2 Sept 2025, 16:47 BST
    UK4
  3. Contract award notice published
    9 Dec 2025, 23:09 GMT
    UK6
  4. Status changed to complete
    9 Dec 2025, 23:09 GMT
  5. Contract signature expected
    6 Jan 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £500,0001 award exc. VAT
Awarded toValueDateStatus
Universal Support Services Group Limited15 Jan 2026 – 14 Jan 2028 · up to 14 Jan 2030Extensions: An optional extension of 2 years (1+1)£500,0008 Dec 2025standstill to 18 Dec 2025Standstill

Contracting authority & participating public bodies

FIRST GREATER WESTERN LIMITED

Contracting authorityPrivate utility GB-COH: 05113733 · GB-PPON: PXVG-2764-GZCQ Milford House 1 Milford Street, Wiltshire, South West, SN1 1HLContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • UNIVERSAL SUPPORT SERVICES GROUP (USSG) LTDAwarded supplierGB-COH: 10289772GB-PPON: PDVW-1575-RPBM Unit 17, Hurstfield Industrial estate, Hurst Street, STOCKPORT, North West, SK5 7BBContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender