Find a TenderAwarded
Published 21 Feb 2025, 10:00 GMT

Official UK procurement notice

Hearing Support Service · UK public procurement notice

Official notice

Authority: Westmorland and Furness Council (Local council)

ServicesOpen procedure
Published estimate£205,620≈ £103k / year
Submissions closed 1 Apr 2025awarded 13 Jun 2025
Awarded to BID Services
Contract term 2 yrsends 31 Aug 2027 · extension options published · starts 1 Sept 2025

What is being bought

Published requirement description

The service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1The Service supports individuals who are d/Deaf (and are British Sign Language (BSL)…Awarded 2 yrsPublished value£205,620

The Service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area.

Service Users shall ordinarily be aged 18 years and over (or 16 years and over where a young person is being supported through transition between Children’s and Adult’s services), resident in the Westmorland and Furness Council area and be eligible for support as defined in the Care Act 2014.

The Service shall complement existing Council statutory duties delivered under the Care Act 2014, the Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017.

The Provider shall deliver a person-centred Service which builds support around the Service User and provides maximum choice, control and flexibility in the way support is received regardless of the setting whilst maintaining the Service Users’ dignity and respect.

Contract period: 1 Sept 2025 – 31 Aug 2027 (2 yrs)
Delivery: North West
Extensions: 1 optional extension of up to 12 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published sub-criteria (2)
  • Quality: 75%
  • Cost: 25%
Published award criteria (2)
  • Quality: 75
  • Cost: 25
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
21 Feb 2025, 10:00 GMT
Last source update
3 Jul 2025, 16:00 BST
Award evaluation window
1 Apr 2025 – …
Authority reference
DN764602
FTS notice number
2025/S 000-037212
Classification (CPV)
Social work and related services
Delivery area
North West (UKD1)
Official registry OCID
ocds-h6vhtk-04e5f3 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
1 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
1 Apr 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Apr 2025 → 1 Sept 2025 · 4 dates
  1. Submission deadline
    1 Apr 2025, 12:00 BST
  2. Bids opened
    1 Apr 2025, 12:00 BST
  3. Notice published
    3 Jul 2025, 16:00 BST
  4. Contract starts
    1 Sept 2025, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Jul 2025, 16:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £205,6201 contract exc. VAT
Bids received 2
Contracts signed 1latest 13 Jun 2025
Awarded toValueDateStatus
BID ServicesSME£205,620 †—Awarded

Contracts

  • Hearing Support Service · BID ServicesSME

    Signed
    13 Jun 2025
    Value
    £205,620
    Period
    … – 31 Aug 2027
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Westmorland and Furness Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services South Lakeland House, Lowther Street, Kendal, North West, LA9 4DQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • HM Courts & Tribunal ServiceReview body London
  • Her Majesty's Court ServiceReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • BID SERVICESAwarded supplier Ladywood Road, Birmingham, North West, B16 8SZ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.