Official UK procurement notice
Hertfordshire Telecare Response Service
Authority: North Hertfordshire District Council (Local council)
What is being bought
Published requirement descriptionThe Supply of a Response Service to Telecare Service Users.
CPV: Welfare services for the elderly
The lotProcurement structure
single lot · no lot value publishedLot #1Provision of a Hertfordshire county-wide Response Service for monitored service users…
Provision of a Hertfordshire county-wide Response Service for monitored service users on the Hertfordshire Tele-healthcare service within the entirety of Hertfordshire.
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated without publication of a contract notice
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 May 2023, 15:30 BST
- Last source update
- 16 May 2023, 15:30 BST
- Authority reference
NHDC ST202303-04- FTS notice number
2023/S 000-013952- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03c939Find a Tender
- Why no open competition
No tenders or no suitable tenders/requests to participate in response to open procedure; Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive
- Published justification
For unforeseeable events and for reasons of extreme urgency:
An open tender procurement was carried out in October 2022, however this was unsuccessful, with no acceptable bids received. The option of running a second procurement exercise was discounted due to time constraints. The reason for the extreme urgency was due to a contract start date of January 2023 being required in order to ensure sufficient mobilisation time before the existing contract expired on 31/03/2023. In addition, the likelihood of a second procurement exercise resulting in a positive outcome was low given the limited interest in the original tender.
Negotiations were undertaken with 3 existing providers. 2 suppliers either failed to produce a service delivery option within the budget envelope, or failed to engage with the process to the degree necessary to demonstrate Best Value for Money. Only one existing provider offered to perform the service within the Budget Envelope and at the Quality Level required.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| The British Red Cross | £2,374,000 † | — | Awarded |
Contracts
Contract 013952-2023-1 · The British Red Cross
- Signed
- 15 May 2023
- Value
- £2,374,000
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Centre for effective dispute resolutionMediation body
Bidders & participating suppliers
1 commercial party on the notice- British Red CrossAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.