Find a TenderAwarded
Published 31 Aug 2021, 22:45 BST

Official UK procurement notice

Home Office Biometrics Matcher Platform and associated Services

Official notice

Authority: Home Office (Central government)·Consortium: 4 public authorities

ServicesCompetitive procedure with negotiation
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£49,800,000exc. VAT · 1 value update31.9% above published estimate
Submissions closed 19 May 2022awarded 28 Jun 2023
Awarded to IBM UNITED KINGDOM LIMITED

What is being bought

Published requirement description

The Secretary of State for the Home Department (referred to as the Home Office) is the lead government department for immigration and passports and is responsible for securing the UK border, controlling immigration and issuing passports and visas.

The Home Office, acting through Home Office Biometrics (HOB), is the Authority seeking to procure services for the provision of Biometric Matcher Platform and associated Services (BMPS).

The Matcher Service Platform (MSP) is a combination of a technology platform and the services required to support and operate the biometric matching functions. The MSP can be further broken down into:

  • a Matcher Service Bus (MSB) where biometric transaction processing logic, biometric workflow rules, integration of Matching Engine Software (MES) and a Service Interface used by external subsystems; and
  • the infrastructure platform to host and provide the computing capacity for the MSB and MES operations.

The BMPS Project can be defined in 5 stages as below:

Stage 1 - Transition of the services developed under the existing Matcher Platform supplier to the new supplier. These services are for the delivery of Matching Platform and Mark to Print search capability for Law Enforcement. This is expected to go live before this contract award.

Stage 2 - Delivery of other IDENT1 search capabilities (Print to Print, Print to Mark & Mark to Mark) for Law Enforcement allowing for the decommission of the legacy IDENT1 matching algorithm.

Stage 3 - Immigration collection moved from IABS to the Fingerprint & Face Algorithms on the MSP. This allows for the decommission of the legacy IABS fingerprint and face algorithms. This Stage deploys Face algorithm onto the Matcher Platform and is an enabler for Strategic Facial Matching for Law Enforcement as well as ETA Face for FBIS.

Stage 4 - Migration of HMPO, EUSS & FBIS collections onto the MSP (re-using the Face Algorithm on the Platform), allowing for the decommission of the IABS Passport Face Matcher.

Stage 5 - Facial matching for law enforcement use-case.

This contract is for a initial term of 5 years with option to extend by a further 3 years (5+1+1+1).

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Biometrics Matcher Platform and associated ServicesAwarded

Biometrics Matcher Platform and associated Services. Please see section II.1.4 for more detail.

Delivery: UK · United Kingdom
Extensions: The Authority may extend the contract beyond the contract term for the supplier to conduct termination assistance activities. Termination assistance activities will include any activity associated to contract transition to the authority or a new supplier at the end of the maximum contract term 96months (5years +1 +1 +1). If enacted, this Termination Assistance Period will apply for a maximum term of 24 months.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (4)
  • Quality: 70%
  • Price: 18%
  • SFIA Rates: 2%
  • Social Value: 10%
Published award criteria (4)
  • Quality: 70
  • Social Value: 10
  • Price: 18
  • SFIA Rates: 2
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
31 Aug 2021, 22:45 BST
Last source update
25 Jul 2023, 11:11 BST
Authority reference
C21640
FTS notice number
2023/S 000-021422
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02db88 Find a Tender

Publisher note: The procurement will be managed electronically using the Jaggaer eSourcing portal. The eSourcing portal is an online application that allows suppliers to create and submit their Standard Selection Questionnaire (SQ) and any further responses to requests for information, requests for quotes, or requests for proposals via the internet rather than in paper form. In order to participate in this procurement, please follow the steps set out below. For the avoidance of doubt, please note that respondents are required to express an interest separately for this competition regardless of their involvement in previous Market Engagement activities for this project. Any such involvement does not constitute an expression of interest for the competition advertised in this notice. To participate in this procurement, participants must first be registered on the eSourcing portal. If you have not yet registered this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the link to register. Once registered, all interested suppliers should then submit their details (company name, lead contact name, lead contact email address and telephone number), in the first instance, to the following address in order to allow access to express interest: BMPSProcurement@homeoffice.gov.uk For technical assistance on use of the eSourcing portal please contact the Jaggaer Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). The Authority requires all participants to sign a Non-Disclosure Agreement (NDA)/Security Aspects Letter (SAL) and confirmation of their compliance to the BMPS Acceptable Use Policy (AUP) in order to be invited to participate in the competition for this project. On receipt of an email to the above mailbox, the Authority will provide the NDA/SAL and AUP documents for signature to be returned via email or Jaggaer eSourcing portal. Once the correctly signed documents are received by the Authority, Participants will be invited to the Standard Selection Questionnaire (SQ) Event through the portal and will be able to access all of the project documentation. Participants are requested to register on the eSourcing portal and then submit their details via email by 13:00 (BST) on 15 April 2022 at the latest, to allow sufficient time for the tender administrative process and submission of responses. (For the avoidance of doubt, the deadline stated in IV.2.2 refers to submissions of the SQ). SQ clarification requests must be submitted no later than 13:00 (BST) on 9 May 2022. The closing date for SQ submissions will be 13:00 (BST) on 19 May 2022. Please note: It is the Authority’s intention to provide a draft set of ITT and Data Room documents at the SQ stage. The Data Room documents will be marked Official and will require signing of an NDA and Security Aspects Letter signed to view. A further drop of Data Room material will be issued after the SQ down select which will include Official Sensitive material. In order to be able to access the documents in the Data Room a member of the bidders’ bid team must have SC and NPPV3 security clearance. Should a bidder not have these security clearances in place, it is advised that the security clearance application process is started as soon as possible during the contract notice period via email BMPSProcurement@homeoffice.gov.uk We reserve the right to delay or amend our timetables or such other aspects of the procurement as we consider appropriate. We will therefore keep the process under constant review and will notify all bidders of any changes as and when these are required.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
19 May 2022, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Dec 2021 → 25 Jul 2023 · 4 dates
  1. Next notice expected
    6 Dec 2021
  2. Submission deadline
    19 May 2022, 17:00 BST
  3. Invitations to tender expected
    7 Jun 2022, 00:00 BST
  4. Notice published
    25 Jul 2023, 11:11 BST

Notice history

8 events · 4 releases on Find a Tender · since 1 Apr 2022
  1. Published value published: £49,800,000
    1 Apr 2022, 13:51 BST
  2. Status changed to active
    1 Apr 2022, 13:51 BST
  3. Procurement method changed
    1 Apr 2022, 13:51 BST
  4. Deadline published: 19 May 2022, 17:00 BST
    1 Apr 2022, 13:51 BST
  5. Buyer details updated
    1 Apr 2022, 13:51 BST
  6. Status changed to complete
    21 Jul 2023, 18:48 BST
  7. Buyer details updated
    21 Jul 2023, 18:48 BST
  8. Buyer details updated
    25 Jul 2023, 11:11 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.7) Total value of the procurement (excluding VAT) · II.1.7£65,659,748.15£54,716,456.79

The original contract value within section II.1.7) Total value of the procurement (excluding VAT) £65,659,748.15, was published incorrectly. This value is including VAT. The correct contract value excluding VAT is £54,716,456.79

Routine re-releases (4)
  • 2021-08: 1 release · 31 Aug 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £65,659,7481 contract exc. VAT
Bids received 2
Contracts signed 1latest 28 Jun 2023
Awarded toValueDateStatus
IBM UNITED KINGDOM LIMITEDBIOMETRIC MATCHER AND ASSOCIATED SERVICES£65,659,748 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsPublic order and safety Secretary of State for the Home Department 49 Sydenham Road, Croydon, UK, CR0 2EUContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London
  • Secretary of State for the Home DepartmentReview body Croydon

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria