Find a TenderAwarded

Published 4 Nov 2021, 14:17 GMT

Official UK procurement notice

Homes England - Help to Buy Equity Loan Administration

Official notice

Authority: Homes England (the name adopted by the Homes and Communities Agency) (Public body)

ServicesCompetitive procedure with negotiation

Sectors: Postal and telecommunications services (64)Financial and insurance services (66)IT Services & Software (72)

+1 more

Business Services & Consultancy (79)

Delivery: UK

Budget not disclosedValue not published

Awarded 2 Sept 2021

Awarded to Equiniti Group plc

What is being bought

Published requirement description

Homes England sought a solution to administer loans entered into by borrowers participating in a range of nominated Government home ownership schemes principally the Help to Buy Equity Mortgage Scheme (and the new Help to Buy First time Buyers starting in April 2021).

There are some legacy schemes with small numbers of borrowers (the London Wide Initiative, First Time Buyers Initiative, Home Buy Direct (including Kickstart and FirstBuy).

The procurement provided for the delivery of services via lots - a systems supplier for the processing of the equity loans with an operations supplier to manage the loan book and handling customer enquiries; or a provider to deliver the combined services. The award is for a single lot fr the combined services.

CPV: Call centre · Financial and insurance services · IT services: consulting, software development, Internet and support · Telecommunications services

The lotProcurement structure

single lot · no lot value published

Lot #1The current Mortgage Administration service administers all Homes England equity loan…Awarded

The current Mortgage Administration service administers all Homes England equity loan products from the point of approval through to redemption. This includes older “legacy” products (First Time Buyers Initiative, London-Wide Initiative, Armed Forces Home Ownership Scheme, HomeBuy Direct and FirstBuy) as well as the current Help to Buy scheme.

Homes England have a small number of approved Agents who handle the process of approving applications for Home England’s equity loan products up to and including the release of funds to allow completion of an approved home purchase.

The Mortgage Administrator is then responsible for the management of these loans through the entire customer journey post-sale completion. This includes handling Borrower enquiries, making amendments as required, and finally ensuring successful redemption of loans. Additional information: Please note that since the publication of the Contract Notice that Homes England's Gateshead office has closed, hence the change in address.

Delivery: UK

64200000 Telecommunications services 66000000 Financial and insurance services 79512000 Call centre

What it takes to win
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How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 80%Price: 20%

Published sub-criteria (2)

Quality: 80%
Cost: 20%

Published award criteria (2)

Quality: 80%
Cost: 20%

What this means for your bid

Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive procedure with negotiation
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 4 Nov 2021, 14:17 GMT
Last source update: 4 Nov 2021, 14:17 GMT
Authority reference: DN464076
FTS notice number: 2021/S 000-027702
Classification (CPV): Call centreFinancial and insurance servicesIT services: consulting, software development, Internet and supportTelecommunications services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-02f3a4 Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Bids received 2

Contracts signed 1latest 2 Sept 2021

Awarded to	Value	Date	Status
Equiniti Group plc	—	—	Awarded

Contracts

Homes England - Help to Buy Equity Loan Administration · Equiniti Group plc
Signed
2 Sept 2021
Value
—
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2bids · 2 electronic	0	—	£30,000,000 – £35,000,000

Contracting authority & participating public bodies

Homes England (the name adopted by the Homes and Communities Agency)

Contracting authorityPublic bodyNational or federal agency/officeHousing and community amenities The Lumen, 2nd Floor, St James Boulevard, Newcastle Helix, Newcastle upon Tyne, UK, NE4 5BZContact name, email, phone

Dispute resolution & review bodies

Royal Court of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Equiniti Group plcAwarded supplierUK UNITED KINGDOM The Broadgate Tower, 20 Primrose Street, London, UK, EC2A 2EWContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.