Official UK procurement notice
Housing Tenants and Leaseholders Customer Portal - Market Engagement
Authority: Milton Keynes Council (Local council)
What is being bought
Published requirement descriptionMARKET ENGAGEMENT
Milton Keynes City Council is seeking to improve it's digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC's Housing Online product. NEC Housing is used for the recording of most of our Housing services.
Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants.
We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.
CPV: IT services: consulting, software development, Internet and support · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 31 Jul 2025, 17:54 BST
- Last source update
- 31 Jul 2025, 18:02 BST
- Authority reference
2025-214- FTS notice number
2025/S 000-044959- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056ab1Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
31 Jul 2025 → 4 Jan 2027 · 4 dates- Planning notice published31 Jul 2025, 17:54 BST
- Market engagement14 Aug 2025, 23:59 BST
For any suppliers interested in this future opportunity please visit our e-Tendering portal - in-tendhost.co.uk/milton-keynes/aspx/Home ↗, where you will find more information regarding the engagement process.
- Tender notice expected120 days ago1 Jul 2026, 23:59 BST
- Today30 Oct 2026
- Contract startsin 65 days4 Jan 2027
Notice history
2 events · 2 releases on Find a Tender · since 31 Jul 2025- Preliminary market engagement notice published31 Jul 2025, 17:54 BSTUK2
- Preliminary market engagement notice published31 Jul 2025, 18:02 BSTUK2
Published amendments (1)
The information have been added on where to seek the further information regarding this future opportunity.
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender