Official UK procurement notice
Information Technology Service Management (ITSM) Solution
Authority: Rotherham Metropolitan Borough Council (Local council)
Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE31)
Awarded value£66,834published contract · inc. VAT
Awarded 22 May 2025
Awarded to Industrial And Financial Systems, IFS UK Ltd
What is being bought
Published requirement descriptionThe Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data.
Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - unknown
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Sept 2025, 17:07 BST
- Last source update
- 23 Sept 2025, 17:07 BST
- Authority reference
24-155- FTS notice number
2025/S 000-059031- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a07fFind a Tender
Notice history
1 event · 1 release on Find a Tender- Contract details notice published23 Sept 2025, 17:07 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value (inc. VAT) £66,8341 contract inc. VAT; no net value published
Contracts signed 1latest 22 May 2025
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Industrial And Financial Systems, IFS UK Ltd | £66,834 inc. VAT † | — | Awarded |
Contracts
Contract 1 · Industrial And Financial Systems, IFS UK Ltd
- Signed
- 22 May 2025
- Value
- £66,834 inc. VAT
- Period
- 9 Jun 2025 – 8 Jun 2026
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTDAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender