Find a TenderAwarded
Published 5 Apr 2021, 09:16 BST

Official UK procurement notice

Integrated Housing Management System

Official notice

Authority: West Kent Housing Association (Housing)

ServicesOpen procedureSME suitable
Awarded value£1,053,887published contract · exc. VAT
Awarded 31 Mar 2021
Awarded to CIVICA UK LIMITED

What is being bought

Published requirement description

Provision of a Cloud Hosted Housing Management System

CPV: Software-related services

The lotProcurement structure

single lot · no lot value published
Lot #1Provision of a Cloud Hosted integrated housing management system to include all…Awarded

Provision of a Cloud Hosted integrated housing management system to include all aspects of tenancy management, support services, void management, onboarding process for new customers, asset management, property maintenance and customer relationship management. The solution is to include mobile working capabilities including an ability to work offline when needed.

Although a fully functional system is required immediately, it is expected that the solution will be continuing to develop to meet future expectations and to utilise new innovations including smart technologies within homes and AI.

Full details of the requirements are contained within the tender documents.

The solution is to include open APIs to enable integration with other solutions (internal systems and third party solutions), workflow functionality and easy to use report writing functionality.

Delivery: South East

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
5 Apr 2021, 09:16 BST
Last source update
5 Apr 2021, 09:16 BST
FTS notice number
2021/S 000-006939
Classification (CPV)
Software-related services
Delivery area
South East (UKJ4)
Official registry OCID
ocds-h6vhtk-02a28c Find a Tender

Publisher note: (MT Ref:222463)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,053,8871 contract exc. VAT
Bids received 85 from SMEs
Contracts signed 1latest 31 Mar 2021
Awarded toValueDateStatus
CIVICA UK LIMITED£1,053,887 †—Awarded

Contracts

  • Contract 006939-2021-1 · CIVICA UK LIMITED

    Signed
    31 Mar 2021
    Value
    £1,053,887
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8bids · 8 electronic · 8 from abroad5——

Contracting authority & participating public bodies

West Kent Housing Association Ltd

Contracting authorityHousingBody governed by public lawHousing and community amenities 101 London Road, Sevenoaks, South East, TN13 1AXContact name, email

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Civica UK LimitedAwarded supplier Castlegate House, Castlegate Drive, Dudley, UK, DY1 4TDContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.