TenderlineUK
Procurement Intelligence
Search
Find a TenderAwarded
Published 22 Nov 2024, 10:48 GMT

Official UK procurement notice

IPED - The Supply and Support of a Correspondence Management System

Official notice

Authority: Scottish Government (Central government)

ServicesOpen procedure
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Scotland (UKM)
Published estimate£2,500,000exc. VAT · 1 value update
Submissions closed 6 Jun 2025awarded 20 Mar 2026
Awarded to Fivium Ltd

What is being bought

Published requirement description

The Scottish Government has awarded a contract to a qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

CPV: Document management services · Document management software development services · Document management software package · Document management system

The lotProcurement structure

single lot · no lot value published
Lot #1The Scottish Government has awarded a contract to a service provider who will be…AwardedRenewal

The Scottish Government has awarded a contract to a service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution.

The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types -

-Ministerial Correspondence

-General Correspondence

-Freedom of Information (FOI) Requests

-Parliamentary Questions Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Edinburgh and Glasgow
Extensions: Initial contract period will be 24 months with the possible extension of a further 24 months.Variant bids: not allowed
48311000 Document management software package48311100 Document management system72212311 Document management software development services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
Conditions of participation2
  • Economic & financial standing

    Financial Ratio

    Minimum Insurance Levels

    Minimum: Financial Ration - Current Ratio is equal to or greater than 1.0 (Current Assist / Current Liabilities) Insurances Public Liability - 1 million GBP Professional Indemnity - 1 million GBP Employer’s liability - 5 million GBP
  • Technical & professional ability

    4C.4 - Supply Chain Management/Tracking Systems Used.

    4C.7 - Environmental Management Measures.

    4C.10 - Subcontractors

    Minimum: 4C.4 - If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will in…
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 Nov 2024, 10:48 GMT
Last source update
24 Mar 2026, 10:56 GMT
Award evaluation window
6 Jun 2025 – …
Authority reference
664929
FTS notice number
2026/S 000-026667
Classification (CPV)
Document management servicesDocument management software development servicesDocument management software packageDocument management system
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-04bde6 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: The contractor pays all staff at a rate higher than or equal to the Real Living Wage and will continue to pay that wage rate through the duration of this contract. (SC Ref:827367)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
6 Jun 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
6 Jun 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public… ↗

Timeline

31 Jan 2025 → 24 Mar 2026 · 4 dates
  1. Next notice expected
    31 Jan 2025
  2. Submission deadline
    6 Jun 2025, 12:00 BST
  3. Bids opened
    6 Jun 2025, 12:00 BST
  4. Notice published218 days ago
    24 Mar 2026, 10:56 GMT

Notice history

5 events · 3 releases on Find a Tender · since 29 Apr 2025
  1. Published value updated to £2,500,000
    29 Apr 2025, 09:59 BST
    was £3,000,000
  2. Status changed to active
    29 Apr 2025, 09:59 BST
  3. Procurement method changed
    29 Apr 2025, 09:59 BST
  4. Deadline published: 6 Jun 2025, 12:00 BST
    29 Apr 2025, 09:59 BST
  5. Status changed to complete
    24 Mar 2026, 10:56 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,500,0001 contract exc. VAT
Bids received 7
Contracts signed 1latest 20 Mar 2026
Awarded toValueDateStatus
Fivium Ltd£2,500,000 †—Awarded

Contracts

  • Contract 026667-2026-664929-1 · Fivium Ltd

    Signed
    20 Mar 2026
    Value
    £2,500,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7bids · 7 electronic · 1 from abroad0——

Contracting authority & participating public bodies

Scottish Government

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Victoria Quay, Edinburgh, Scotland, EH6 6QQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sherriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • Fivium LtdAwarded supplier 15 Adam St,, London, UK, WC2N 6AH

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.