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Find a TenderPast planning noticePreliminary market engagement notice
Published 3 Jul 2025, 17:06 BST

Official UK procurement notice

IT Service Management Software for Karbon Homes

Official notice

Authority: Karbon Homes (Public body)

GoodsAbove thresholdSME suitableVCSE suitable
Sectors: Software Packages & ERP (48) Delivery: UK
Planned pipeline value£180,000pipeline notice, not a live tender · 1 value update
Tender notice expected 1 Aug 2025from the planned procurement notice
Contract term 3 yrsends 30 Sept 2028 · up to 30 Sept 2031 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

Karbon Homes require an ITSM tool to support the management and delivery of IT services to meet the current and future needs of the organisation.

CPV: Contact management software package · IT software package · System, storage and content management software package

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrsSMEVCSE
Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs) · up to 30 Sept 2031 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Extension options published
48333000 Contact management software package48517000 IT software package48780000 System, storage and content management software package

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Jul 2025, 17:06 BST
Last source update
11 Jul 2025, 18:47 BST
Authority reference
CA16143
FTS notice number
2025/S 000-039437
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Contact management software packageIT software packageSystem, storage and content management software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0558a5 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

3 Jul 2025 → 1 Oct 2025 · 5 dates
  1. Planning notice published
    3 Jul 2025, 17:06 BST
  2. Latest notice published
    11 Jul 2025, 18:47 BST
  3. Market engagement
    29 Jul 2025, 23:59 BST

    To express an interest in this opportunity please download and complete the Karbon PME form by following the link below and searching using the project reference, CA16143.

    suppliers.multiquote.com/Page/Login.aspx ↗

    Forms should be submitted by the deadline via the Multiquote messaging function.

  4. Tender notice expected
    1 Aug 2025, 23:59 BST
  5. Contract starts392 days ago
    1 Oct 2025, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 3 Jul 2025
  1. Preliminary market engagement notice published
    3 Jul 2025, 17:06 BST
    UK2
  2. Preliminary market engagement notice published
    11 Jul 2025, 18:47 BST
    UK2
Published amendments (1)

Engagement instructions added.

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Karbon Homes

Contracting authorityPublic undertaking GB-PPON: PCDL-6326-LXPW Number Five, Gosforth Park Avenue, Newcastle, North East, NE12 8EGContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure