Key Holding, Alarm Response and Venue Security Services

Wirral Council is looking for a single supplier for the provision of the following

Key-holding and Alarm Response - to provide 24 hours/365 days a year services for key

holding and response to alarm activation and incidents of Wirral Council building, the service

provider will provide a responsive service to respond to alarm activations. This will require

holding & collection of keys, holding of alarm and access details for all the sites and provide a

24 hour / 365-day response to activations of alarms in these buildings.

Venue Security - Attendance will be required at Wirral Council premises for the days and

periods notified by the Client, Wirral Council. The Service provider will be required to provide

services as and when required, 24 hours a day, 7 days a week, including all days deemed to

be bank holidays in the United Kingdom.

The provision of this service shall be called off on an “as and when required” basis. For some

premises / occasions the provision of consistent and regular personnel will be preferred to

ensure familiarity with both physical layout and with Wirral Council contacts and procedures.

These services will consist of a mixture of provisions as detailed below: -

Static security for events/incidents

Static security for public and closed meetings

Licensed door supervisors for public and closed meetings

Mobile security patrols - Mobile Patrols are not expected to form a major component of this

contract however Wirral Council may request provision of mobile patrols of specific areas in

relation to an identified threat or concern.

The service provider must be able to meet all the requirements and standards of British

Standard BS7499 for manned security services and the current ACPO policies on keyholding, and also be a member of the SIA approved contract scheme and ACS accreditation.