Language Services (Lots 1 to 5)

The provision of a Managed Service throughout the United Kingdom of Great Britain and Northern Ireland.

This provision will enable one, some or all services to be called off which will be delivered via a Supplier awarded onto Lot 1.

Suppliers in Lot 1 will provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the Buyers language service requirements.

• Spoken and Non-Spoken Translation, Transcription & Ancillary Services
• Spoken Telephone & Spoken and Non-Spoken Video Interpreting
• Spoken and Non-Spoken Face to Face Interpreting. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.

A framework contract was awarded to 8 bidders for this lot.

The provision of Translation, Transcription and Ancillary Services throughout the United Kingdom of Great Britain and Northern Ireland.

• Translation: The conversion of written documents into another language as text.
• Transcription: The conversion of written documents into alternative formats such as Print, Audio, Video or normal print or vice versa.
• Ancillary Services: Additional services which support the translation/transcription service. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.

A framework contract was awarded to 8 bidders for this lot.

The provision of a Telephone Interpreting and Spoken Video Language Services throughout the United Kingdom of Great Britain and Northern Ireland.

This includes the provision of a consecutive and simultaneous interpreting either by telephone or video technology. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.

The Services which shall be provided under this Lot include:

• A scheduled telephone/video interpreting service for customers who prefer to book an interpreter in advance of an Assignment.
• On demand Telephone Interpreting for non-English speakers who need to use an Interpreter immediately over the telephone.
• In some instances it may be possible to provide an on demand video interpreting service but this will be agreed between the Supplier and Buyer at Call Off. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.

A framework contract was awarded to 8 bidders for this lot.

The provision of Non Spoken Face to Face Interpreters, Video, Translation and Transcription services throughout the United Kingdom of Great Britain and Northern Ireland.

The Lots are as follows:

4a - North East

4b - North West

4c - Yorkshire and the Humberside

4d - East Midlands

4e - West Midlands

4f - East of England

4g – London

4h - South East

4i - South West

4j - Wales

4k – Scotland

4l - Northern Ireland

This Lot will enable communication to take place between Deaf, Deafblind and others requiring support to access English via face to face interpretation, video technology, written translations and transcription services specific to the non-spoken community. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.

A framework contract was awarded to 6 bidders for each region. Number of tenders received for each region were as follows:

4a=18

4b=18

4c= 18

4d=18

4e=19

4f=19

4g=18

4h=19

4i=18

4j=16

4k =15

4l =16

The provision of a Managed Service Provision throughout the United Kingdom of Great Britain and Northern Ireland, and Overseas, broken down by region.

This provision will enable one, some or all services to be called off which will be delivered via Supplier awarded to the specific region. Suppliers shall provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the buyers language service requirements.

The Lots are as follows:

5a - North East

5b - North West

5c - Yorkshire and the Humberside

5d - East Midlands

5e - West Midlands

5f - East of England

5g - London

5h - South East

5i - South West

5j - Wales

5k - Scotland

5l - Northern Ireland

5m – Overseas & all UK regions

The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS Additional information: A framework contract has been awarded to the number of bidders in each of the regions

5a=10

5b=9

5c=9

5d=9

5e=9

5f=10

5g=10

5h=10

5i=9

5j=9

5k=10

5l=9

5m=5