Find a TenderClosed
Published 10 Jan 2023, 16:05 GMT

Official UK procurement notice

Lorry driver facilities survey roll out

Official notice

Authority: Transport Focus (Central government)

ServicesOpen procedure
Published estimate£330,000≈ £264k / year
Submissions closed 16 Feb 2023
Contract term 1 yr 3 moends 31 May 2024 · extension options published · starts 10 Mar 2023

What is being bought

Published requirement description

To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers’ experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.

CPV: Market research services

The lotProcurement structure

single lot · value published
Lot #1To conduct a regular, potentially continuous, event driven quantitative research…Renewal 1 yr 3 moPublished value£330,000

To conduct a regular, potentially continuous, event driven quantitative research survey of lorry drivers’ experiences, including satisfaction, with using roadside facilities on the roads managed by National Highways (including Motorway Service Areas, Truck Stops and 'A' road services). Lorry driver opinions to be gathered via a self-completion survey, with recruitment taking place at the end of the visit to the facility. Robust data to be produced for individual sites. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/delta/viewNotice.html ↗

Contract period: 10 Mar 2023 – 31 May 2024 (1 yr 3 mo)
Delivery: UK · UNITED KINGDOM
Extensions: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation. · Optional contract extension of one year to continue the survey in the 2024/25 financial year.Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Tenderers are likely to be members of the Market Research Society.

Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
10 Jan 2023, 16:05 GMT
Last source update
3 Feb 2023, 14:05 GMT
Award evaluation window
9 Feb 2023 – …
FTS notice number
2023/S 000-003440
Classification (CPV)
Market research services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-039651 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.All correspondence regarding this tender is to be conducted via the Delta esourcing platform. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./663G92DZAZ" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./663G92DZAZ</a> To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/663G92DZAZ" target="_blank">https://www.delta-esourcing.com/respond/663G92DZAZ</a> GO Reference: GO-2023110-PRO-21891405

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
16 Feb 2023, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
9 Feb 2023, 17:10 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Feb 2023 → 10 Mar 2023 · 4 dates
  1. Notice published
    3 Feb 2023, 14:05 GMT
  2. Bids opened
    9 Feb 2023, 17:10 GMT
  3. Submission deadline
    16 Feb 2023, 17:00 GMT
  4. Contract starts
    10 Mar 2023

Notice history

1 event · 2 releases on Find a Tender
  1. Deadline moved to 16 Feb 2023, 17:00 GMT
    3 Feb 2023, 14:05 GMT
    +7 days · was 9 Feb 2023, 17:00 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.2 · IV.2.29 Feb 202316 Feb 2023+7 d
—Bid openingIV.2.7 · IV.2.79 Feb 202316 Feb 2023+7 d

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.All correspondence regarding this tender is to be conducted via the Delta esourcing platform. For more information about this opportunity, please visit the Delt…

Contracting authority & participating public bodies

Transport Focus

Contracting authorityCentral GovernmentBody governed by public lawGeneral public services Piccadilly Gate, Store Street, Manchester, UK, M1 2WDContact name, email, phone Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria