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Published 7 Jul 2026, 14:50 BST

Official UK procurement notice

Managed Payroll Services · UK public procurement notice

Official notice

Authority: Office of Rail and Road (Central government)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Published estimate£114,000≈ £38k / year · £136,800 inc. VAT
Submissions closed 4 Aug 2026
Contract term 3 yrsends 31 Mar 2030 · up to 31 Mar 2032 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The Office of Rail and Road (ORR) is seeking to appoint a supplier to provide a fully managed payroll service for approximately 404 payees.

The service will include end-to-end payroll processing, pension administration, statutory deductions and reporting, BACS payment services, employee query support, payroll reporting and management information, and support for Civil Service Pension and Railway Pension Scheme arrangements.

The scope also includes implementation and mobilisation activities, including data migration, testing, dual running, transition from the incumbent provider, and integration with ORR's Oracle Cloud HCM platform.

The supplier will be responsible for ensuring a compliant, accurate, secure and efficient payroll service and delivering a fully operational solution by 1 April 2027.

Estimated volume: Approximately 404 payees, comprising permanent employees, fixed-term appointees, Fees for Service workers, and Non-Executive Directors, with potential workforce growth of 10-15% during the contract term.

CPV: Payroll management services · Personnel and payroll services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£114,000
Contract period: 1 Apr 2027 – 31 Mar 2030 (3 yrs) · up to 31 Mar 2032 with extensionsValue: £114,000 exc. VAT · £136,800 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The initial contract term will be 36 months commencing on 1 April 2027. ORR may, at its sole discretion, extend the contract by up to two additional periods of 12 months each, subject to satisfactory supplier performance, continued business need, budget availability and agreement of any applicable contract variations. The maximum potential contract term is therefore 60 months (3 years plus 2 x 12-month extensions)
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Experience of delivering managed payroll services of a similar scale and complexity.

    Current experience of administering Civil Service Pension arrangements and the standard Civil Service Pension interface.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: The contract will be awarded to the bidder submitting the Most Advantageous Tender (MAT). Tenders will be evaluated on the basis of quality and price using the following weighted criteria: Methodology - 10% Delivery of Payroll Services - 35% Experience - 30% Cost / Value for Money - 25% Quality responses will be evaluated against the published scoring methodology. Price will be evaluated using a relative price scoring model, with the lowest compliant tender receiving the maximum price score and other bids scored proportionately. ORR reserves the right to invite bidders to present their proposals, and where presentations are held, quality scores may be adjusted to reflect clarifications or additional assurance provided during the presentation.

Conditions of participation1
  • Condition of participation

    Experience of delivering managed payroll services of a similar scale and complexity.

    Current experience of administering Civil Service Pension arrangements and the standard Civil Service Pension interface.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Jul 2026, 14:50 BST
Last source update
7 Jul 2026, 14:50 BST
Authority reference
ORR CT 26-09
FTS notice number
2026/S 000-063717
Latest notice
Tender notice (UK4)
Classification (CPV)
Payroll management servicesPersonnel and payroll services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06c55e Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowed
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
4 Aug 2026, 12:00 BST
Clarification deadline
20 Jul 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the ORR eTendering Portal.

orr.ukp.app.jaggaer.com/go/84257104019F3CC0D2B6 ↗

All bids must be uploaded to the portal before the stated deadline.

The system allows suppliers to upload revised versions of their submissions up until the closing time, but late tenders will not be accepted.

All clarification questions must also be submitted through the electronic portal for audit purposes.

Responses will be shared with all bidders without identifying the source of the question.

No electronic auction will be used in this procurement.

Guidance on registering and using the portal can be found at: www.orr.gov.uk/about/procuring-good… ↗

Timeline

7 Jul 2026 → 1 Apr 2027 · 4 dates
  1. Tender notice published112 days ago
    7 Jul 2026, 14:50 BST
  2. Clarification questions by99 days ago
    20 Jul 2026, 17:00 BST
  3. Submission deadline84 days ago
    4 Aug 2026, 12:00 BST
  4. Today
    27 Oct 2026
  5. Contract startsin 155 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    7 Jul 2026, 14:50 BST
    UK4

Contracting authority & participating public bodies

Office of Rail and Road

Contracting authorityPublic authority - central government GB-PPON: PMPH-6471-MDYY 25 Cabot Square, London, London, E14 4QZContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender