Find a TenderAwarded
Published 28 Jul 2022, 19:24 BST

Official UK procurement notice

Microsoft Dynamics Implementation Partner

Official notice

Authority: Trafford Council (Local council)

ServicesOpen procedure
Awarded value£872,740published contract · exc. VAT
Submissions closed 30 Aug 2022awarded 23 Sept 2022
Awarded to RedCortex Ltd

What is being bought

Published requirement description

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365.

The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month.

There is a requirement to procure a technical implementation partner to provide support with the following:

  • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform
  • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council
  • To provide advice and guidance on future support models
  • To set up the Dynamics 365 environment
  • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion
  • To provide expertise in the implementation approach and phasing of the project

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: North West
Extensions: 1 x 12 Months extension optionVariant bids: not allowedElectronic catalogue: required

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 30%Social value: 15%
Published award criteria (3)
  • Quality: 55
  • Social Value: 15
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
28 Jul 2022, 19:24 BST
Last source update
12 Oct 2022, 18:49 BST
Award evaluation window
30 Aug 2022 – …
Authority reference
DN625345
FTS notice number
2022/S 000-028755
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-03572a Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
30 Aug 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
30 Aug 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Aug 2022 → 12 Oct 2022 · 3 dates
  1. Submission deadline
    30 Aug 2022, 12:00 BST
  2. Bids opened
    30 Aug 2022, 12:00 BST
  3. Notice published
    12 Oct 2022, 18:49 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 Oct 2022, 18:49 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £872,7401 contract exc. VAT
Bids received 5
Contracts signed 1latest 23 Sept 2022
Awarded toValueDateStatus
RedCortex Ltd£872,740 †—Awarded

Contracts

  • Contract 028755-2022-1 · RedCortex Ltd

    Signed
    23 Sept 2022
    Value
    £872,740
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

Trafford Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 4th Floor, Waterside House, Waterside Plaza, Sale, North West, M33 7ZFContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.