Milton Keynes City Council Mental Health Pathway Framework

Milton Keynes City Council (MKCC) wishes to provide Mental Health supported accommodation for adults aged 18 years and over, from the following client groups:

• Mental Health
• Mental Health with additional needs
• Mental Health and Substance Misuse The Mental Health Pathway is a core element of MKCC’s social care provision. The services are required to meet the needs of Milton Keynes residents assessed as eligible for these services and who require a range of support to assist with practicalities of day to day living as they move towards recovery, and to maintain recovery. The support commissioned will be based on assessed need and will potentially be different for everyone. The overall aim of the Mental Health Pathway is to support people towards recovery and maintain independent living. Deliver a person centred, strengths based, personalised approach with a range of different support available according to the person’s needs. Provide flexible support that encourages independence and is respectful of choice and autonomy Develop support plans with people which identify individual outcomes to promote the individual’s overall health and welfare Support people to engage or re-engage in appropriate and supportive relationships with friends and family. Enable people to engage with their local community to enhance self-esteem and establish positive supportive social networks. Ensure the individual’s rights are respected be ensuring access to advocacy services where required. Support people’s individual employment and training aspirations and where appropriate, work with employment support services to help people gain, or move towards, paid employment and/or learning. Use innovative approaches to engage with people The Provider will be responsible for the effective management and delivery of services including maintaining the necessary staffing, resources, and support to undertake the work outlined. This will include: Local management at a level which meets the needs of the service throughout the term of the contract Ensuring that all staff recruited have the skills, experience, and aptitude suitable to the level of post and duties required A supervision system that promotes good performance through supporting and developing staff. This will include clinical supervision and reflective practice to support staff mentally and emotionally. Implementing a training programme, including refresher training where required, that enables staff to meet the needs of clients. The Provider will be responsible for any costs incurred in the training of staff relating to the delivery of the contract. Ensuring that full documentation is kept of all training undertaken on an individual staff member basis The effective operation of financial and administrative aspects of the service Lot 1 will have a maximum of 4 bidders appointed. Bidders scoring the highest quality scores for each lot will be appointed to the lot up to the maximum number of bidders for the lot.

Milton Keynes City Council (MKCC) wishes to commission community support services for adults aged 18 years and over, with mental health needs. People may have a range of additional needs including autism and substance misuse.The Mental Health Pathway is a core element of MKCC’s mental health provision. Services are required to meet the needs of Milton Keynes residents who require a range of support to assist with practicalities of day-to-day living as they move towards recovery, and to maintain recovery. Support will be provided on based on individual strengths and assets and will enable people to live well in the community. Providers will demonstrate and deliver a progressive model of support, which achieves and maintains value for money, and which can meet the outcomes and support needs of our clients whilst promoting independence as they move towards or maintain recovery. The overall aim of the Mental Health Pathway is to support people towards recovery and maintain independent living. Deliver a person centred, strengths based, personalised approach with a range of different support available according to the person’s needs. Provide flexible support that encourages independence and is respectful of choice and autonomy Develop support plans with people which identify individual outcomes to promote the individual’s overall health and welfare Support people to engage or re-engage in appropriate and supportive relationships with friends and family. Enable people to engage with their local community to enhance self-esteem and establish positive supportive social networks. Ensure the individual’s rights are respected be ensuring access to advocacy services where required. Support people’s individual employment and training aspirations and where appropriate, work with employment support services to help people gain, or move towards, paid employment and/or learning. Use innovative approaches to engage with people Encourage a culture of respect, ownership and understanding towards all parties – to include clients and staff. The Provider will: Promote equality, inclusion and operate non-discriminatory practices Promote empowerment, enabling clients to make decisions about the service they receive Ensure staff demonstrate empathy and unconditional positive regard towards the clientAdvise on how to create a safe environment to live inAcknowledge and respect a person’s gender, sexuality, age, marital status, racial origin. religion and disabilities Work with clients to ensure they have a say in all aspects of their support Provide a responsive, person-centred approach supporting people to meet their specified outcomes and collaborate with other agencies to achieve this Utilise a trauma informed approach to care and support, understanding the person's life experiences in order to support them effectively. Ensure support is based on people’s strengths, goals and aspirations Ensure that clients’ needs, and best interests are at the heart of the service Ensure an active engagement approach is used Proactively provide employment opportunities for people with disabilities, including people with mental health needs. Work collaboratively and actively engage with all stakeholders to ensure a commitment to good quality service provision, continuous improvement and market development.Lot 2 will have a maximum of 3bidders appointed. Bidders scoring the highest quality scores for each lot will be appointed to the lot up to the maximum number of bidders for the lot.