Official UK procurement notice
NEL Interpreting and Translation Service
Authority: NHS North East London Integrated Care Board (Central government)
What is being bought
Published requirement descriptionNHS North East London (NEL) Integrated Care Board (ICB) are commissioning Interpretation and Translations services for general practice including face to face, telephone, video and British Sign Language (BSL) covering Barking and Dagenham, Havering, Newham, Redbridge and Waltham Forest.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS North East London (NEL) Integrated Care Board (ICB) are commissioning…Awarded
NHS North East London (NEL) Integrated Care Board (ICB) are commissioning Interpretation and Translations services for general practice including face to face, telephone, video and British Sign Language (BSL) covering Barking and Dagenham, Havering, Newham, Redbridge and Waltham Forest.
The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of NEL ICB, in connection with a Mini Competition under SBS Framework, Interpreting and Translation Services, Reference: SBS/10519, Lot 6, One Stop Shop.
This contract will go live on 1st December 2026. The initial contract will be for 36 months with an option to extend by 12 months at the discretion of NEL ICB.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical Envelope: 70%
- Financial Model: 30%
Published award criteria (3)
- Procurement Specific Questionnaire: 0
- Technical Envelope: 70
- Financial Model: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 25 Sept 2026, 09:20 BST
- Last source update
- 25 Sept 2026, 09:20 BST
- Authority reference
PRJ 4026- FTS notice number
2026/S 000-090807- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-077a16Find a Tender
Publisher note: This is in relation to the NHS Shared Business Services Limited Interpretation and Translation Framework - Lot 6. Please refer to the notice below https://www.find-tender.service.gov.uk/Notice/081926-2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Word360 LtdSME | £2,555,417 † | — | Awarded |
Contracts
Contract 090807-2026-1 · Word360 LtdSME
- Signed
- 25 Sept 2026
- Value
- £2,555,417
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 14bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHS North East London ICBReview body
Bidders & participating suppliers
1 commercial party on the notice- Word360 LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.