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Find a TenderPlanned procurementPreliminary market engagement notice
Published 25 Sept 2026, 15:08 BST

Official UK procurement notice

NHSR_485 NHS Resolution Pega Cloud Support, Maintenance and Development Services

Official notice Competition analysis

Authority: NHS Litigation Authority (Central government)

ServicesAbove threshold
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 5 yrsends 1 Sept 2032 · starts 1 Sept 2027

What is being bought

Published requirement description

This is priormarket engagement and is not a contract or tender process

NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 5 yrs
Contract period: 1 Sept 2027 – 1 Sept 2032 (5 yrs)
72000000 IT services: consulting, software development, Internet and support

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How NHS Litigation Authority buys IT services: consulting, software, internet (CPV 72), and who usually turns up

NHS Litigation Authority’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: IT services: consulting, software, internet (CPV 72) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerNHS Litigation Authority · all categories
The marketIT services: consulting, software, internet (CPV 72) · Greater London (authority’s region)
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 5 of 9 known-size awards · market: division 72 · Greater London (authority’s region), n=718
56%37%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London (authority’s region).

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 4 of 6 known-location awards · market: division 72 · Greater London (authority’s region), n=674
67%40%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: no decision dates published · market: division 72 · Greater London (authority’s region), n=70
—68 days

Half of these awards have an award date within 68 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 7 of 12 procurements with awards had no recorded rival · market: division 72 · Greater London (authority’s region), n=1,062
58%62%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyerToo few to chart: 1 lot with bid counts, 5 needed · all categories
The market102 lots with bid counts · division 72 · Greater London (authority’s region)
8% had one bid
Market · select a colour for counts
1 bid8%
Market: 8 of 102 lots with published bid counts.
2–331%
Market: 32 of 102 lots with published bid counts.
4–631%
Market: 32 of 102 lots with published bid counts.
7+29%
Market: 30 of 102 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyerNo estimate-and-award pairs published
The market77 lots with estimate and award · division 72 · Greater London (authority’s region)
40% below estimate
Market · select a colour for counts
Below estimate40%
Market: 31 of 77 lots with an estimate and award.
Within ±2%39%
Market: 30 of 77 lots with an estimate and award.
Above estimate21%
Market: 16 of 77 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 7260 monthsEstimate not published

This lot lists more than one class in CPV 72. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 102 past lots.

A forecast, not a list of bidders.

—No model forecast yet8% chance of a single bid
Past bids on 102 similar lots
1 bid8%
8 of 102 similar past lots received 1 bid (8%).
2–331%
32 of 102 similar past lots received 2–3 (31%).
4–631%
32 of 102 similar past lots received 4–6 (31%).
7+29%
30 of 102 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Accenture UK LimitedEarlier contractDoc Search Licence, Support and Maintenancenotice published Aug 2024—£571kMatched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Sept 2026, 15:08 BST
Last source update
1 Oct 2026, 11:51 BST
Authority reference
C470902
FTS notice number
2026/S 000-092773
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-077ac5 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

25 Sept 2026 → 1 Sept 2027 · 4 dates
  1. Planning notice published32 days ago
    25 Sept 2026, 15:08 BST
  2. Latest notice published26 days ago
    1 Oct 2026, 11:51 BST
  3. Today
    27 Oct 2026
  4. Market engagementin 4 days
    31 Oct 2026, 23:59 GMT

    NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

  5. Contract startsin 308 days
    1 Sept 2027, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 25 Sept 2026
  1. Preliminary market engagement notice published
    25 Sept 2026, 15:08 BST
    UK2
  2. Preliminary market engagement notice published
    1 Oct 2026, 11:51 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

NHS Litigation Authority

Contracting authorityPublic authority - central government GB-PPON: PPZC-7945-VBHW 8th Floor, 10 South Colonnade, Canary Wharf, London, London, E14 4PUContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure