Find a TenderAwarded without competition
Published 4 Sept 2025, 13:59 BST

Official UK procurement notice

Non-Emergency Patient Transport Services (NEPTS)

Official notice

Authority: NHS West Yorkshire Integrated Care Board (Central government)

ServicesAward procedure without prior publication of a call for competition
Awarded value£32,500,000published contract · exc. VAT
Awarded 4 Sept 2025no call for competition
Awarded to Yorkshire Ambulance Service NHS Trust

What is being bought

Published requirement description

Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen.

CPV: Ambulance services

The lotProcurement structure

single lot · no lot value published
Lot #1The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award…Awarded

The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Sept 2025, 13:59 BST
Last source update
2 Oct 2025, 17:19 BST
Authority reference
C386124
FTS notice number
2025/S 000-061921
Classification (CPV)
Ambulance services
Delivery area
Yorkshire & Humber (UKE4)
Official registry OCID
ocds-h6vhtk-059426 Find a Tender
Why no open competition

New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Published justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Standstill Period will begin on the day after the publication of this notice. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.<br/>Written representations should be sent to wyicb-kirk.procurement@nhs.net

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The Standstill Period will begin on the day after the publication of this notice and shall end at midnight on the 17th September 2025. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.<br/>Written representations should be sent to wyicb-kirk.procurement@nhs.net <br/>Your response must include the information below<br/>Cost criterion / Price <br/>The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.<br/>Weighting:100<br/><br/>The service has been reviewed against the key criteria of the Provider Selection Regime. The criteria were given the following weightings throughout.<br/>Quality and innovation (including performance): 60%, including 40% for performance against contractual KPIs. <br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%<br/><br/>The existing provider scored over 70%, which is the Contract Authority’s pass mark to proceed with the intent to award notice.<br/><br/>The existing provider has consistently met the majority of KPIs (6 out of 9) within the preceding 12 months. <br/><br/>Under-performance against 2 out of 9 KPIs has been marginal, and where performance improvement can be evidenced throughout the preceding 12 months. The Contracting Authority has assessed this to be acceptable. <br/><br/>The existing provider’s non-achievement of 1 Key Performance Indicator - for its call-handling response - has been scrutinised (throughout the 2024/25 financial year) and has been subject to a specific project since April 2025 to reduce the volume of calls and improve performance. From April 2025 to July 2025, under-performance is now marginal and the KPI has been met in-full for June and July 2025. The Contracting Authority has assessed this to be acceptable. <br/><br/>For the other aspects of the key criteria, the Contracting Authority adopted a standardised scoring matrix. This consisted of assessing the information from the review of service against the requirements listed within the statutory guidance for the Provider Selection Regime. <br/>There are no declarations of Interest.

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextVI.3.0.1This is a Provider Selection Regime (PSR) intention to award notice. The Standstill Period will begin on the day after the publication of this notice and shall end at midnight on the 17th September 2025. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to …This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using the Direct Award C process.

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £32,500,0001 contract exc. VAT
Bids received 1
Contracts signed 1latest 4 Sept 2025
Awarded toValueDateStatus
Yorkshire Ambulance Service NHS Trust£32,500,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

NHS West Yorkshire Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth White Rose House, West Parade, Wakefield, Yorkshire & Humber, WF1 1LTContact name, email

Dispute resolution & review bodies

  • NHS England Independent Patient Choice and Procurement PanelMediation body London
  • WYICB PSR Review PanelReview body Wakefield

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.