Official UK procurement notice
NP50827 Hygiene Paper Products and Associated Dispenser Systems
Authority: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
What is being bought
Published requirement descriptionCommencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems.
The procurement will include, but is not limited to:
Toilet tissue
Paper hand towels
Couch rolls
Associated dispenser systems
Installation and implementation services
Maintenance and support services
PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations.
The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards.
CPV: Disposable paper products · Paper hand towels · Paper sanitary · Sanitary dispensing machines · Sanitary paper products · Sanitary ware · Toilet paper · Toilet paper, handkerchiefs, hand towels and serviettes · Toilet-roll dispenser system
The lotProcurement structure
single lot · no lot value publishedLot #1PSD Scotland intends to establish a national sole-supplier contract for the provision…Planned
PSD Scotland intends to establish a national sole-supplier contract for the provision of hygiene paper products and associated dispenser systems on behalf of participating NHS Scotland Health Boards and Special Health Boards.
The contract is expected to include, but is not limited to:
- Toilet tissue products;
- Paper hand towels;
- Couch rolls;
- Associated dispenser systems and accessories;
- Site surveys and implementation planning;
- Supply, installation and commissioning of replacement dispenser systems;
- Project management and mobilisation support;
- Removal, recycling and/or disposal of existing dispenser infrastructure;
- Maintenance, warranty and support services; and
- Performance management, reporting and continuous improvement activities.
The procurement will support the replacement and implementation of a standardised dispenser estate across participating NHS Scotland organisations through a phased national implementation programme.
PSD Scotland is seeking a commercial model whereby dispenser infrastructure is supplied, installed and maintained without requiring upfront capital investment from participating NHS Scotland organisations. The successful supplier will be expected to recover its investment through the commercial arrangements established under the contract.
Recognising the scale of investment required to deliver a national dispenser replacement programme, PSD Scotland anticipates that the contract will be of sufficient duration to enable the successful supplier to recover implementation and dispenser infrastructure costs whilst delivering value for money over the life of the contract.
Participating organisations will be expected to implement and utilise the awarded solution for the duration of the contract. No minimum expenditure or volume commitment is proposed, and purchasing activity will remain dependent upon operational requirements.
A key objective of the procurement is to establish a non-proprietary dispenser estate that supports future competition and long-term flexibility. Dispenser systems must not be restricted to a single supplier's consumable products and should facilitate the use of equivalent and compatible consumables from multiple manufacturers. The solution should minimise dependency on proprietary systems and support NHS Scotland's ability to undertake future competitive procurements for hygiene paper consumables.
PSD Scotland is seeking solutions that provide long-term sustainability, resilience and value for money, including arrangements whereby ownership of the dispenser estate transfers to NHS Scotland at an agreed point during or following the contract term.
Suppliers are invited to provide feedback on contract duration, implementation methodologies, dispenser compatibility standards, asset ownership models, lifecycle management approaches, sustainability opportunities and contractual mechanisms that support supplier investment whilst delivering long-term value for NHS Scotland.
Pipeline intelligence · planning stage: how this market runs before the tender is published
How The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) buys Toilet paper, handkerchiefs, hand towels and serviettes (CPV 3376), and who usually turns up
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Toilet paper, handkerchiefs, hand towels and serviettes (CPV 3376) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Scotland.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered outside the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 59 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid19% / 33%
2–350% / 19%
4–625% / 28%
7+6% / 19%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate27%
Within ±2%27%
Above estimate47%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1PSD Scotland intends to establish a national sole-supplier contract for the provision…CPV 3376Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 36 past lots.
A forecast, not a list of bidders.
1 bid33%
2–319%
4–628%
7+19%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 24 Sept 2026, 16:20 BST
- Last source update
- 24 Sept 2026, 16:20 BST
- FTS notice number
2026/S 000-090718- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0779ddFind a Tender
Publisher note: This Prior Information Notice (PIN) is intended to notify the market of PSD Scotland's forthcoming procurement for Hygiene Paper Products and Associated Dispenser Systems and to seek supplier feedback to support the development of the procurement strategy, contract structure, specification and tender documentation. This PIN is for information and market engagement purposes only and does not constitute a call for competition, contract notice or invitation to tender. PSD Scotland invites interested suppliers to complete the associated Request for Information (RFI) by 23rd October 2026, available here: https://forms.cloud.microsoft/e/t8zVN61jEx The RFI seeks market feedback on: Supplier capability and capacity to deliver a national hygiene paper products and dispenser solution. National dispenser replacement and implementation programmes. Dispenser interoperability and compatibility with equivalent consumables from multiple manufacturers. Contract duration and commercial models that support dispenser investment and transfer of asset ownership to NHS Scotland. Implementation timescales, risks and information requirements. Alternative solutions, innovation, sustainability opportunities and supply chain resilience. PSD Scotland may also undertake further supplier engagement activities, including supplier briefing sessions and/or individual supplier meetings, to inform the development of the procurement strategy and requirements. Participation in the market engagement process will not confer any advantage or disadvantage in any subsequent procurement exercise. Responses will be used solely to inform the development of the proposed procurement. This PIN and associated RFI do not form part of any formal procurement process and do not commit PSD Scotland to commence a procurement procedure or award any contract. Provide your feedback on BizChat NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=840735. (SC Ref:840735)
How it was run
Official notice- Submission deadline
- —
Timeline
24 Sept 2026 → 29 Jan 2027 · 2 dates- Notice published34 days ago24 Sept 2026, 16:20 BST
- Today29 Oct 2026
- Tender notice expectedin 91 days29 Jan 2027
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.