Find a TenderCancelled
Published 21 Jun 2023, 17:13 BST

Official UK procurement notice

NRW Facilities Management Soft Service provision to all managed sites

Official notice

Authority: Natural Resources Wales (Public body)

ServicesOpen procedure
Published estimate£2,400,000exc. VAT
Submissions closed 24 Jul 2023

What is being bought

Published requirement description

NRW is seeking to award a contract for the supply of an All Wales contract delivering FM Soft Service provision to all FFM Managed sites. The full specification is at Annex 1 Specification of Requirements, of this ITT.

The purpose of the requirement is cover routine, reactive, periodic and specialist cleaning of all Natural Resources Wales (NRW) offices and depots across Wales. Alongside the core element of cleaning the contract will provide for adhoc and static guarding. Therefore this contract will ensure our sites are clean, pest free and secure.

  • Recurrence: Prior to expiry 2028

CPV: Cleaning services · Facilities management services

The lotProcurement structure

single lot · no lot value published
Lot #1NRW require a Contractor who will provide a comprehensive Cleaning Service throughout…Cancelled

NRW require a Contractor who will provide a comprehensive Cleaning Service throughout all offices and depots delivered in a safe and efficient manner. The Contractor will take responsibility for cleaning all internal areas including fixtures, fittings, furniture and finishes, to minimise degradation, enhance asset life cycle and ensure our standards and image are maintained.

The Contractor will undertake all tasks normally associated with a professional office cleaning contract, to ensure that the offices, toilets, shower rooms, kitchens, catering areas, public areas, meeting and conference rooms and all other working areas, furniture and floor spaces, are maintained.

The service will include the following

  • Routine Cleaning
  • Reactive Cleaning
  • Feminine Hygiene
  • Pest Control

NRW also need a security contractor who will provide a comprehensive security service throughout all offices and depots delivered in a safe and efficient manner. This will be a mixture of static guarding and keyholding service alongside a alarm response service. The nature of our business means that as well as the staff based at our offices there are a large number of other stakeholders; these can vary from protesters to VIP visitors, members of the public and contractors. We are looking for a security contractor which understands the nature of our business and can provide a professional service at the highest level

Delivery: Wales · All NRW FFM Managed sites in Wales
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • As detailed in tender documents: 60%
  • price: 40%
Published award criteria (2)
  • As detailed in tender documents: 60
  • Price: 40
Conditions of participation1
  • Suitability

    As detailed in tender documents

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Prior to expiry 2028
First published
21 Jun 2023, 17:13 BST
Last source update
5 Dec 2023, 09:20 GMT
Award evaluation window
24 Jul 2023 – …
Authority reference
itt_103539
FTS notice number
2023/S 000-035733
Classification (CPV)
Cleaning servicesFacilities management services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-03db79 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As detailed in tender documents

Publisher note: INSTRUCTIONS FOR SUBMITTING AN EXPRESSION OF INTEREST / COMPLETING THE ITT i) Suppliers should register on the eTendering portal https://etenderwales.bravosolution.co.uk ii) Once registered, suppliers must express their interest as follows a) login to the eTendering portal b) select ITT' c) select 'ITTs Open To All Suppliers' d) access the listing relating to the contract (itt_103539 - NRW Facilities Management Soft Service provision to all managed sites) and view details e) click on 'Express Interest' button in the 'Actions' box on the left hand side of the page iii) Once you have expressed interest, the ITT will move to 'My ITTs', where you can view the opportunity and download the documentation and where you can construct your reply as instructed. You must then publish your reply using the publish button. iv) For any support in submitting your expression of interest, please contact the eTendering helpdesk on 0800 0112470 or at help@bravosolution.co.uk. (WA Ref:137010)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
24 Jul 2023, 09:30 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
24 Jul 2023, 09:30 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Jul 2023 → 5 Dec 2023 · 3 dates
  1. Submission deadline
    24 Jul 2023, 09:30 BST
  2. Bids opened
    24 Jul 2023, 09:30 BST
  3. Notice published
    5 Dec 2023, 09:20 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to unsuccessful
    5 Dec 2023, 09:20 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

Natural Resources Wales

Contracting authorityPublic bodyRegional or local agency/officeEnvironmental protection Ty Cambria House, 29 Newport Road, Cardiff, Wales, CF24 0TPContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria