Official UK procurement notice
Occupational Therapy - Maintenance, Inspection and Repair Service for Lifting Equipment
Authority: Southend-on-Sea City Council (Local council)
What is being bought
Published requirement descriptionSouthend-on-Sea City Council is looking to award to a single supplier for the Provision of a Maintenance, Inspection and Repair Service for Lifting Equipment. The equipment that
requires this service is generally located in private dwellings for the use of Southend-on-Sea residents and their carers, or may be located in the community equipment service
warehouse.
Start Date: 1st September 2026
End Date: 31st August 2030
Estimated Value: £450000
Please note the contract award notice was published yesterday, however the estimated value required updating. This notice therefore replaces the previously published notice. For the avoidance of doubt, only 1 contract is to be awarded.
This contract award notice triggers an 8 working day standstill. Providing no challenge is received, standstill will end at midnight on the 27th of July. Please note all bidders have been notified of this.
CPV: Repair and maintenance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£450,000
- Economic & financial standing
Insurance Requirements (Commit to obtain acceptable)
£5,000,000 public liability
£5,000,000 employers' liability
£5,000,0000 professional indemnity
£5,000,0000 product liability
- Technical & professional ability
This service is required to ensure safe, compliant, and efficient operation of lifting and handling equipment used in a home environment, and so that the Council is in compliance with its obligations with regard to: The Lifting Operations and Lifting Equipment Regulations 1998, Provision and Use of Work Equipment Regulations 1998, the Health & Social Care Act 2008 (Regulated Activities), safeguarding and infection control policies in accordance with the previously mentioned acts, and local authority governance standards.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical Response: 30%
- Commercial Response: 70%
Published award criteria (2)
- Technical Response: 30% of Total Score - Three Questions Safety During Home Visits (40% of Quality Score) Supporting Vulnerable Customers (30% of Quality Score) Complaints Management and Timeliness (30% of Quality Score)
- Commercial Response: 70% of Total Score - Four Questions Section 1: Annual Service and inspection (62% of Price Score) Section 2: Six-monthly Inspection (LOLER) (20% of Price Score) Section 3: Standard Repair (contract items) (9% of Price Score) Section 4: Emergency Repair (9% of Price Score)
- Economic & financial standing
Insurance Requirements (Commit to obtain acceptable)
£5,000,000 public liability
£5,000,000 employers' liability
£5,000,0000 professional indemnity
£5,000,0000 product liability
- Technical & professional ability
This service is required to ensure safe, compliant, and efficient operation of lifting and handling equipment used in a home environment, and so that the Council is in compliance with its obligations with regard to: The Lifting Operations and Lifting Equipment Regulations 1998, Provision and Use of Work Equipment Regulations 1998, the Health & Social Care Act 2008 (Regulated Activities), safeguarding and infection control policies in accordance with the previously mentioned acts, and local authority governance standards.
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Aug 2025, 14:44 BST
- Last source update
- 16 Jul 2026, 10:23 BST
- Award evaluation window
- Submission end – 6 Apr 2026
- Authority reference
DN782831- FTS notice number
2026/S 000-015782- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0589e6Find a Tender
- Risks
The Contract will include Key Performance Indicators - If performance is not satisfactory against the specification and KPIs, Performance improvement plans and break clauses could be utilised.
How it was run
Official notice- Submission deadline
- 23 Mar 2026, 15:00 GMT
- Clarification deadline
- 13 Mar 2026, 15:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Please complete your tender submission in full and ensure it is received by the stated Tender Submission deadline to Southend City Council's procurement portal procontract.due-north.com ↗ - Procurement Ref: DN782831 Occupational Therapy - Maintenance, Inspection and Repair Service for Lifting Equipment
Timeline
18 Aug 2025 → 27 Jul 2026 · 11 dates- Planning notice published18 Aug 2025, 14:44 BST
- Next notice expected1 Sept 2025, 23:59 BST
- Market engagement1 Sept 2025, 23:59 BST
Early Market Engagement:
Southend-on-Sea City Council wishes to receive information and market knowledge from any interested potential bidder or relevant supplier in the home-based Adaptions sector. To assist with this aim, the Council has created a questionnaire that we invite all potential bidders and relevant suppliers to complete.
Please provide a response to this Microsoft Forms Link:
forms.office.com/Pages/ResponsePage.aspx ↗
Please complete the linked questionnaire by no later than 17:00 1st September 2025. For any questions relating to this questionnaire, please email Johnsharman@southend.gov.uk.
Important Information:
Respondents are advised that the purpose of this notice is to gather information from the market for a potential future procurement. The scope of service, date of publication or potential contract value should not be taken as a final "version" of requirement.
This notice is not a call for competition to procure any works or services and is not published to reduce time limited for the receipt of tenders.
Interested parties will not be prejudiced by any response or (lack) to this notice. Nor shall a response to this notice impact your organisation's submission to any future procurement process that Southend-on-Sea City Council may conduct.
Southend-on-Sea City Council uses the e-tendering platform "ProContract" for the procurement of all public contracts. While our opportunities (including this potential future procurement) are advertised on the Central Digital Platform, bidders are required to register and use "ProContract" to make bids. Therefore, please follow the link below to sign-up to "ProContract":
ProContract: procurement.southend.gov.uk ↗
Contract Length & Procurement Timeline:
It is intended that the future contract length will be for 36 months (with a provision to extend by up to 24 months). The estimated annual contract value (including VAT) is £250,000.
A high-level, indicative procurement timeline is as set out below. It is the Council's current intention to use the single stage Open Procedure. Please note that the procurement procedure to be used and indicative timescales are subject to change.
- Market Engagement: August 2025
- ITT Published: September 2025 - October 2025
- Evaluation and Moderation of Bids: October - November 2025
- Assessment Summaries: December 2025
- Contract Award Notice & Standstill: December 2025
- Contract Details Notice and Contract Documents Signed: January 2026
- Mobilisation: January 2025 - March 2026
- Service Commencement: 1st April 2026
This timeline is not confirmed, and is subject to change.
- Tender notice published250 days ago20 Feb 2026, 15:29 GMT
- Clarification questions by229 days ago13 Mar 2026, 15:00 GMT
- Submission deadline219 days ago23 Mar 2026, 15:00 GMT
- Award decision expected by205 days ago6 Apr 2026, 23:59 BST
- Contract starts182 days ago30 Apr 2026, 00:00 BST
- Assessment summaries sent106 days ago15 Jul 2026, 00:00 BST
- Latest notice published105 days ago16 Jul 2026, 10:23 BST
- Standstill ends93 days ago27 Jul 2026, 23:59 BST
Notice history
10 events · 4 releases on Find a Tender · since 18 Aug 2025- Preliminary market engagement notice published18 Aug 2025, 14:44 BSTUK2
- Tender notice published20 Feb 2026, 15:29 GMTUK4
- Published value updated to £450,00020 Feb 2026, 15:29 GMTwas £250,000
- Status changed to active20 Feb 2026, 15:29 GMT
- Procurement method changed20 Feb 2026, 15:29 GMT
- Deadline published: 23 Mar 2026, 15:00 GMT20 Feb 2026, 15:29 GMT
- Contract award notice published15 Jul 2026, 15:13 BSTUK6
- Status changed to complete15 Jul 2026, 15:13 BST
- Contract award notice published16 Jul 2026, 10:23 BSTUK6
- Contract signature expected28 Jul 2026, 23:59 BSTscheduled
Routine re-releases (4)
- 2025-08: 1 release · 18 Aug 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| CARETECH UK LIMITEDSME1 Sept 2026 – 31 Aug 2030 | £450,000 | 13 Jul 2026 | Awarded |
| CARETECH UK LIMITEDSMECARETECH UK LIMITED1 Sept 2026 – 31 Aug 2030 | £584,814 inc. VAT | 13 Jul 2026standstill to 27 Jul 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- CARETECH UK LIMITEDAwarded supplier
- Caretech UK LtdAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Please complete your tender submission in full and ensure it is received by the stated Tender Submission deadline to Southend City Council's procurement portal https://procontract.due-north.com/ - Procurement Ref:DN782831 Occupational Therapy - Maintenance, Inspection and Repair …
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender