Operator Console · UK public procurement notice

Design, Implementation and Support of the

Operator Console solution as per the below:

• Provision of a detailed solution design including the following components:
• Operator Console desktop
• 'Single pane of glass' display across monitors plus a

touchscreen & stylus-enabled display sitting at the tabletop level

• Seamless interaction and interoperability across a wide range of applications

and networks within the 'single pane of glass' concept

• No physical KVM or manual display-switching; the solution must be compatible

with a single keyboard/mouse

• Configurable role-based and user-based personalization of display layouts
• Retention of existing physical telephony with capability to migrate to soft client,

with the necessary headset connection at each console

• Network connectivity as required within console, between consoles and from

consoles to comms-room sources.

• Design patterns to support extensibility of the solution onto additional desks or

to additional control rooms at a future date

• Implementation of Operator Console solution:
• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,

controllers, networking) onto existing ENCC physical desktops.

• Deployment of end-user compute and associated hardware. This may be

deployed under the control room desks or racked in a comms room

environment, and we would like to explore both options as part of this RFP.

• Deployment of highly-resilient connectivity between consoles and compute

infrastructure (utilising existing networking suppliers).

Strictly Confidential

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• Implementation of the console across 3 sites: Control Room 1, Control Room 2

and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

• Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied
• Support of Operator Console solution
• Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

• 24-hour operational support including on-site response where required