Ostara Care Call · UK public procurement notice

Authority: Newcastle City Council (Local council)

Below threshold - without competition

Sectors: Radio, television, communication, telecommunication and related equipment (32)Security, fire-fighting, police and defence equipment (35)Software Packages & ERP (48)

+1 more

IT Services & Software (72)

Delivery: North East (UKC)

Awarded value£53,400published award · exc. VAT

Awarded 1 Apr 2026no call for competition

Awarded to Legrand Electric Ltd

What is being bought

Published requirement description

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home.

All future opportunities will be advertised via Open: www.open-uk.org ↗ and suppliers must be signed up to the Central Digital Platform.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

32400000 Networks 35121700 Alarm systems 48000000 Software package and information systems 72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 29 May 2026, 16:07 BST
Last source update: 29 May 2026, 16:07 BST
FTS notice number: 2026/S 000-050991
Latest notice: Contract award notice (UK6)
Delivery area: North East (UKC)
Official registry OCID: ocds-h6vhtk-06a944 Find a Tender

Notice history

2 events · 1 release on Find a Tender · since 29 May 2026

Contract award notice published
29 May 2026, 16:07 BST
UK6
Contract signature expected
29 May 2026, 23:59 BST
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £53,4001 award exc. VAT

Awarded to	Value	Date	Status
Legrand Electric Ltd29 May 2026 – 31 Mar 2027	£53,400	1 Apr 2026	Awarded

Contracting authority & participating public bodies

Newcastle City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBHM-6848-TWYG Civic Centre, Newcastle Upon Tyne, North East, NE1 8QHContact email

Bidders & participating suppliers

1 commercial party on the notice

LEGRAND ELECTRIC LIMITEDAwarded supplierGB-COH: 00115834GB-PPON: PXRT-4831-MJVW Great King Street North, Birmingham, West Midlands, B19 2LFContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender29 May 2026, 16:07 BST