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Published 29 May 2026, 15:34 BST

Official UK procurement notice

Passenger Transport Framework · UK public procurement notice

Official notice

Authority: London Borough of Hackney (Local council)

Open framework scheme2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableAcceleratedMax 1 lot to bidMax 1 lot per supplier
Framework ceiling (notional)£20,000,000total for 2 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 18 Aug 2026
Lots 2max 1 won per supplier · max 1 to bid
Framework period 3 yrsends 31 Mar 2030 · up to 31 Mar 2031 with extensions · starts 1 Apr 2027

What is being bought2 lots · detail below

Published requirement description

Passenger transport framework for Children with SEND, Looked after Children and Vulnerable Adults.

Key requirements for providers include:

  • Proven expertise as established providers of passenger transport.
  • Comprehensive and up-to-date safeguarding training for all drivers and passenger assistants to ensure the safety and well-being of vulnerable service users.
  • A commitment to maintaining high operational standards, punctual service delivery, and professional care.

All suppliers must strictly comply with Transport for London (TfL) taxi licensing and emissions regulations. Furthermore, suppliers will be required to manage and transition their vehicle fleets progressively to lower-emission alternatives, aiming to mirror the Council's target of maximizing battery-powered vehicle use.

  • How the procedure runs: The London Borough of Hackney is seeking expressions of interest from experienced providers for its Passenger transport framework for Children with SEND, Looked after Children and Vulnerable Adults. The procurement will use the Competitive Flexible Procedure, and there will be too stages Stage 2: Procurement Specific Questionnaire, which will shortlist supplier based on experience and capability. Shortlisted suppliers will be invited to Stage 1: Invitation to Tender is The framework will be for a duration of 3 years, with the option to extend for a further 12 months. This will be an open framework. The Council may re-open the framework to competition in years 1, years 3, and for the purpose of extending the framework in year 3. There will be 2 lots, with up to 20 suppliers appointed onto each lot. Lot 1: Home to school transport for SEND children and young people (with and without the passenger assistant requirement) - Minibuses, People Carriers and/ or Taxis. Lot 2: Ad-hoc journeys (may include some repeat bookings) for Looked After Children and Vulnerable Adults to meet assessed needs (with and without the passenger assistant requirement).

CPV: Taxi services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 20 suppliers
Framework period
3 yrs · up to 4 yrs from 1 Apr 2027, Not applicable
Scheme runs until
31 Mar 2031
Supplier levy on call-offs (max %)
Not applicable
Published description of the framework

The framework may be re-opened in year 1 and year 2 reopen for new applicants, and in the event of exercising the option to extend, at the end of year 3.

See tender documents for further details.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · a supplier may bid for at most 1 and win at most 1 of them
Lot #1Home to school transport for SEND children and young people (with and without the…Renewal 3 yrsSMEPublished value£13,888,100

Home to school transport for SEND children and young people (with and without the passenger assistant requirement) - Minibuses, People Carriers and/ or Taxis.

Contract period: 1 Apr 2027 – 31 Mar 2030 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £13,888,100 exc. VAT · £16,665,720 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The framework can be extended for a further 12 months to 31st March 2031Second stage: 1–100 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender docuements

  • Condition of participation

    Experience of delivering Passenger Transport or similar services

    Please see tender documents for further details

    shortlisting
Lot #2Ad-hoc journeys (may include some repeat bookings) for Looked After Children and…Renewal 3 yrsSMEPublished value£6,111,900

Ad-hoc journeys (may include some repeat bookings) for Looked After Children and Vulnerable Adults to meet assessed needs (with and without the passenger assistant requirement)

Contract period: 1 Apr 2027 – 31 Mar 2030 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £6,111,900 exc. VAT · £7,334,280 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The framework can be extended for a further 12 months to 31st March 2031.Second stage: 1–100 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Please see tender documents

  • Technical & professional ability

    Please see tender documents

  • Condition of participation

    Experience of delivering Passenger Transport or similar services

    Please see tender documents for further details

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: There is no restriction on the number of lots suppliers can apply for. Suppliers can choose to apply for 1 or both lots
What this means for your bid
  • “Passenger Transport Framework” is a framework: the contest is a place on its panel, up to 20 suppliers, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
29 May 2026, 15:34 BST
Last source update
4 Aug 2026, 09:40 BST
Award evaluation window
Submission end – 12 Jan 2027
Authority reference
DN818489
FTS notice number
2026/S 000-073468
Accelerated
Qualifying planned procurement notice
Latest notice
Tender notice (UK4)
Classification (CPV)
Taxi services
Delivery area
London (UKI41)
Official registry OCID
ocds-h6vhtk-06a925 Find a Tender
Contract terms summary

See tender documents

How it runs

The London Borough of Hackney is seeking expressions of interest from experienced providers for its Passenger transport framework for Children with SEND, Looked after Children and Vulnerable Adults.

The procurement will use the Competitive Flexible Procedure, and there will be too stages

Stage 2: Procurement Specific Questionnaire, which will shortlist supplier based on experience and capability. Shortlisted suppliers will be invited to

Stage 1: Invitation to Tender is

The framework will be for a duration of 3 years, with the option to extend for a further 12 months. This will be an open framework. The Council may re-open the framework to competition in years 1, years 3, and for the purpose of extending the framework in year 3.

There will be 2 lots, with up to 20 suppliers appointed onto each lot.

Lot 1: Home to school transport for SEND children and young people (with and without the passenger assistant requirement) - Minibuses, People Carriers and/ or Taxis.

Lot 2: Ad-hoc journeys (may include some repeat bookings) for Looked After Children and Vulnerable Adults to meet assessed needs (with and without the passenger assistant requirement).

Review and risk notes
Risks

None

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free regional portal
Requests to participate (first stage)
18 Aug 2026, 10:00 BST
Appointment period ends
18 Aug 2026, 10:00 BST
Clarification deadline
17 Aug 2026, 10:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · Not applicable
Detailed submission instructions & authority contactsFrom official release

All Requests to Participate must be made via the London Tender Portal

londontenders.org ↗

Timeline

29 May 2026 → 1 Apr 2027 · 8 dates
  1. Planning notice published150 days ago
    29 May 2026, 15:34 BST
  2. Market engagement87 days ago
    31 Jul 2026, 23:59 BST

    Provider Presentation regarding the tender process for the Passenger Transport Framework

    Please register on the London Tender Portal to receive details to attend.

    The presentation will be on 11am 3rd August 2026, and will be held online

  3. Next notice expected84 days ago
    3 Aug 2026, 23:59 BST
  4. Tender notice published84 days ago
    4 Aug 2026, 09:40 BST
  5. Clarification questions by71 days ago
    17 Aug 2026, 10:00 BST
  6. Admission / appointment period ends70 days ago · period end, not a bid countdown
    18 Aug 2026, 10:00 BST
  7. Today
    27 Oct 2026
  8. Award decision expected byin 77 days
    12 Jan 2027, 23:59 GMT
  9. Contract startsin 155 days
    1 Apr 2027, 00:00 BST

Notice history

8 events · 5 releases on Find a Tender · since 29 May 2026
  1. Pipeline notice published
    29 May 2026, 15:34 BST
    UK1
  2. Planned procurement notice published
    15 Jun 2026, 14:10 BST
    UK3
  3. Published value published: £20,000,000
    15 Jun 2026, 14:10 BST
  4. Procurement method changed
    15 Jun 2026, 14:10 BST
  5. Preliminary market engagement notice published
    21 Jul 2026, 10:48 BST
    UK2
  6. Preliminary market engagement notice published
    30 Jul 2026, 15:54 BST
    UK2
  7. Tender notice published
    4 Aug 2026, 09:40 BST
    UK4
  8. Status changed to active
    4 Aug 2026, 09:40 BST
Routine re-releases (5)
  • 2026-06: 1 release · 15 Jun 2026
  • 2026-05: 1 release · 29 May 2026

Contracting authority & participating public bodies

London Borough of Hackney

Contracting authorityPublic authority - sub-central government GB-PPON: PRZC-5592-DDDV Hackney Service Centre, Hackney, London, E8 1DYContact name, email, phone

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Please register on the London Tender Portal (project number DN818489) to access the tender documents.
  • Technical specifications tenderTechnical specificationsPlease see tender documents
  • Bidding documents and specifications tenderBidding documents and specificationsPlease register on the London Tender Portal Project reference DN818489

Notices published for this procedure